Dispatcher / Operations Control

Last Stop Moving; Edmonton; On-site; CAD 55,000 - 65,000; Full time

Job summary

Last Stop Moving is seeking a hands-on operations professional to run day-to-day dispatch and logistics for our moving company in Edmonton. You will build schedules, assign crews and trucks, and ensure every move starts on time, while resolving issues in real time to keep operations smooth and profitable.

You will serve as the main point of contact for customers on move days, manage on-site coordination, and oversee post-move payments and records.

Qualifications

• Experience in dispatch, logistics, trucking, or warehouse operations.
• Strong communication and problem-solving skills.
• Willing to work early hours and weekends as needed.

Responsibilities

• Build the daily schedule, assign crews and trucks, and start jobs on time.
• Track crews through the day, handle calls, and solve problems in real time.
• Be main contact for customers on move day and manage payments at close.
• Keep trucks maintained and ready to go.
• Own long-distance and out-of-town jobs end-to-end.
• Send daily updates to owner and participate in weekly operations meeting.

Skills

Dispatch coordination

Job description

About the role

This is one of the most important roles in our company.

You are not just dispatching. You control the day-to-day operation: how jobs run, how crews stay on time, and how the business executes in real time. This is where moves get done, and where money is made or lost.

We have seen firsthand that the right person in this seat directly increases performance and revenue. Same jobs, better execution, more profit. This role is not for everybody. If it fits you, you will thrive here.

What you'll do

• Build the daily schedule, assign crews and trucks, and get every job started on time
• Track crews through the day, handle calls, and solve problems in real time
• Be the main point of contact for customers on move day: late starts, jobs that run long, no-shows
• Close out jobs and collect payment, so every job is paid before the crew leaves
• Keep crews on standard: on time, paperwork done, payment collected
• Help onboard and train new movers on how we run a job
• Keep trucks maintained, clean, compliant and ready to go
• Manage inventory, materials, equipment and the warehouse, prepped for the next day
• Own long-distance and out-of-town jobs from departure to completion
• Send a daily update to the owner and run the weekly operations meeting

What a day looks like

• In by 6:30 AM, before the crews arrive
• Dispatch the trucks and get every job moving on time
• Track crews, take calls and solve problems all day
• Prepare crews, trucks and materials for tomorrow
• Close out jobs, payments and records, and lock in the day before you leave

Hours

Monday to Friday from 6:30 AM until the operation is closed out, plus about 4 hours on Saturday morning. Sunday off. Your phone stays on after hours: if a truck breaks down or a long-distance job hits a problem at 9 PM, you are the person who gets the call. We are telling you this upfront so you go in with clear eyes.

Pay

• $55,000-$65,000 a year in total, salary plus performance bonus
• Performance bonus paid quarterly, starting after the 90-day probation
• Paid every two weeks by direct deposit

Who this is for

• High energy and fast-moving
• Willing to work hard and handle pressure
• Organized and detail-focused
• Strong with people and communication, comfortable holding a crew to the plan
• Competitive, results-driven, and not here to just get by
• Reliable transportation to our south-side office for a 6:30 AM start
• A full driver's licence with a clean driving record: you will drive our trucks, so our insurance company has to approve you from your driver's abstract

Dispatch, logistics, trucking, warehouse or team-lead experience is a big plus. If you need something easy or low effort, this is not it.

Growth

This is a career role. You will learn operations and dispatch at a high level. If you perform, there is a path to leadership and eventually running your own branch. We are growing fast, and the people who step up now will grow with us.

Why Last Stop Moving

We are a high-energy, fast-paced, competitive team based at 3104 101 St NW, Edmonton. This is not a corporate environment. It is loud, it is intense, and it is built for people who want to win.