Dispatcher, Integrated Logistics Office

Vancouver Island Health Authority; New Brunswick; On-site; CAD 32,265 - 45,954; Part time

Job summary

A regional health authority in Canada is seeking a Dispatcher for its Integrated Logistics Office. The role involves operating a VOIP telephone switchboard and performing dispatching tasks for multiple departments. Qualifications include a Grade 12 education combined with effective verbal and written communication skills. The position is casual with an hourly wage of $28.39, and it requires attention to patient and staff safety as well as the ability to perform duties physically. This is an on-site role with varied hours including night shifts.

Responsibilities

• Operate a VOIP telephone switchboard effectively.
• Perform dispatching duties for multiple departments.
• Handle emergency codes as part of response protocol.

Skills

Keyboarding at 45 wpm

Effective verbal communication

Effective written communication

Ability to deal with others

Organizational skills

Physical ability for duties

Education

Grade 12 and one year related experience

Job description

Dispatcher, Integrated Logistics Office - (224980)

Royal Jubilee Hospital (RJH) - Victoria, BC V8R 1J8 CA (Primary)

Work Area (FBA Only)

RJH

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

07:00 / 15:00, 15:00 / 23:00, 23:00 / 07:00

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$28.39 - $28.39

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Feb. 9 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient & staff safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Team Leader, Protection Services, the Dispatcher, Integrated Logistics Office operates a VOIP telephone switchboard for Island Health, public address system, associated communications equipment such as a windows based computer system, a network based two-way radio system and Logistics related technology and applications in accordance with departmental policies and procedures for various Island Health sites. Performs various dispatching duties for multiple departments involving the Operations & Support Services Portfolio. Performs an essential role in all Island Health emergency codes.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and one (1) year's recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Ability to keyboard at 45 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Physical ability to perform the duties of position.