Dispatcher

Randstad Canada; Edmonton; On-site; CAD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Immediate start

National leader in transportation

Fast-paced environment

Job summary

Randstad Canada in Edmonton is seeking a Dispatcher to coordinate shipments, book service appointments, and maintain work orders while delivering excellent customer service. You will act as the main liaison for drivers and clients, ensuring a smooth process through scheduling and administration.

The role requires strong prioritization, teamwork, and the ability to multitask in a fast-paced environment. Experience with AS400 or TruckMate is a plus, and there are opportunities for growth within

Qualifications

• Experience in fast-paced logistics or dispatching roles.
• Ability to balance multiple priorities and make autonomous decisions.
• Excellent verbal and written communication skills.

Responsibilities

• Plan and coordinate shipments using AS400 to drivers in the Edmonton area.
• Schedule driver routes to maximize manpower and equipment.
• Monitor driver safety records and dispatch operations.
• Prepare reports on trucking performance.
• Maintain knowledge of regulations, authorities, and equipment.
• Ensure driver compliance with safety regulations.
• Data entry and hours/mileage logging.

Skills

Customer service

Teamwork

Prioritization

Multitasking

Verbal communication

Written communication

Data entry

Customer relations

Autonomy

Tools

AS400 software

TruckMate software

Job description

Dispatcher

Are you a self‑motivated, driven and switched‑on Dispatcher with expertise in customer service, team work, and prioritization, who isn’t afraid to roll up their sleeves and dig in in to make sure deadlines and promises are met? Join this fast‑paced and dynamic company with plenty of opportunity to grow and develop!

The Dispatcher will be responsible for booking service appointments and maintaining all work orders, while ensuring superior customer service at all times. The Dispatcher acts as the main liaison for drivers and clients to ensure a seamless process through effective coordination, scheduling and administration.

Working in a team environment and reporting to the Warehouse Manager, you will be responsible for effectively managing shipments and coordinating a local fleet of tractor‑trailers.

Advantages

What You Receive In Return:

• Competitve salary
• Position is available for immediate start
• Working with a Nationally recognised leader in the transportation industry
• Fast pace of work means you’ll never be watching the clock

Responsibilities

• Working with AS400 software to plan and coordinate shipments and communicate distribution to drivers in the Greater Edmonton area
• Schedule drivers routes to ensure optimal utilisation of manpower and equipment
• Monitor and maintain driver safety records
• Manage the daily activity of the fleet
• Liaise with maintenance to ensure availability for maintenance and inspections
• Prepare reports on trucking performance and productivity
• Maintain working knowledge of products hauled, regulations and operating authorities
• Ensure driver’s compliance with all Safety regulations when dispatching
• Data Entry and maintenance of hours and mileage logged

Qualifications

• Previous experience working with TruckMate software is an asset but is not required
• Looking for a candidate with experience in a fast paced logistics dispatching role
• Proven ability to balance multiple, at times conflicting, priorities
• Ability to work independently and make decisions with autonomy
• Previous experience building/planning loads and creating and distributing shipping manifests
• Strong verbal and written skills
• Superior data entry skills
• Strong sense of customer relations
• 2 positive supervisory references

We thank all applicants for applying. Only those who are qualified will be contacted for an interview.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialised groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.