Dispatcher

SRS Distribution Inc.; Calgary; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Wellness Benefits

Group RRSP

Employee Stock Purchase Program

Paid Holidays

Vacation Days

Professional Growth

Training Programs

Job summary

SRS Distribution Inc. is seeking a customer‑oriented Shipper/Dispatcher in Calgary to coordinate delivery teams and ensure safe, efficient operations.

You will track delivery status, communicate with operations and customers, manage inventory, and report on key metrics while representing the company professionally at all times. You will work with warehouse and delivery staff to ensure timely deliveries, assist with loading/unloading, and support site deliveries when needed.

Qualifications

• Secondary education in business or related field.
• Experience in building materials supply industry preferred.
• Valid forklift certification required.
• Valid G-class license with good driving record; DZ preferred.
• Strong written and oral communication skills.
• Ability to solve problems and manage multiple tasks.
• Strong computer skills and ability to work under pressure.

Responsibilities

• Coordinate the delivery team.
• Track and communicate delivery information to operations, warehouse, delivery teams and customers.
• Work with other team members to ensure delivery success.
• Inventory management.
• Document and report on required metrics and activities.
• Communicate issues and successes to superiors in a timely manner.
• Communicate all information and instructions respectfully.
• Assist with loading and unloading trucks in the warehouse when needed.
• Assist with deliveries at job sites when needed.
• Act as an ambassador of the company with all employees and customers.
• Follow all regulations, company policies, and procedures.
• Other duties as assigned.

Skills

Communication skills

Problem solving

Multitasking

Computer skills

Work under pressure

Education

Secondary education or equivalent

Tools

Forklift certification

Valid G-class license

DZ license preferred

Job description

Position Purpose:

The successful candidate must be a highly motivated and customer-focused individual who will ensure the highest standards of safety, service, and efficiency. This role ensures customers and employees are provided with the best possible experience daily. Together with other team members, the Shipper/ Dispatcher works to exceed customer expectations.

Key Responsibilities:

• Coordinate the delivery team.
• Tracking and communicating delivery information to operations, warehouse, delivery teams and customers.
• Work with other team members to ensure delivery success.
• Inventory management.
• Document and report on required metrics and activities.
• Communicate issues and successes to superiors in a timely manner.
• Communicate all information and instructions respectfully.
• Assist with loading and unloading trucks in the warehouse when needed.
• Assist with deliveries at job sites when needed.
• Act as an ambassador of the company with all employees and customers.
• Follow all regulations, company policies, and procedures.
• Other duties as assigned.

Basic Requirements:

• Secondary education in business, commerce, supply chain management, management, or equivalent experience and on the job training.
• Effective written and oral communication skills.
• Previous experience in building materials supply industry preferred.
• Valid forklift certification and experience are required.
• Minimum of a valid G-class license with a good driving record - DZ class is preferred.
• Ability to problem solve, prioritize, and manage multiple assignments.
• Strong computer skills.
• Ability to work under pressure and comfortable with tight deadlines and customer demands.
• Ability to cope with last minute changes.

Physical Requirements:

• Sitting for long periods of time.
• Ability to lift and carry up to 80lbs.
• Climbing up and down stairs.
• Bending and standing with weight.

Job Location:

GMS Family of Locations - Calgary 121B, 5555 – 69th Ave SE Calgary, AB T2C 4Y7 SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability. If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

Benefits:

• Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs.
• Medical, Dental, Vision, Disability & Life Insurance Wellness Benefits Group RRSP Employee Stock Purchase Program Paid Holidays & Vacation Days Professional Growth Opportunities Development & Training Programs
• All benefits subject to eligibility.

Equal Employment Opportunity:

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment.

All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability.

If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law.

SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment.

All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, civil status, age (except as provided by law), religion, political convictions, language, ethnic or national origin, social condition, disability, or the use of any means to palliate a disability, in accordance with applicable legislation and the Quebec Charter of Human Rights and Freedoms.

Residents of Quebec: SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, civil status, age (except as provided by law), religion, political convictions, language, ethnic or national origin, social condition, disability, or the use of any means to palliate a disability, in accordance with applicable legislation and the Quebec Charter of Human Rights and Freedoms.