Dispatch Planner / Logistic Specialist

KAG Canada; Milford; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

RRSP match

Job summary

Fisher Transport Limited in Milford, NS is seeking a Dispatch Planner to schedule drivers and equipment to fulfill customer orders while maintaining safety and regulatory compliance.

The ideal candidate will have dispatch or logistics experience, knowledge of DOT regulations, excellent communication, and strong analytical skills. Proficiency with Axon and E-Logs is an asset.

We offer a competitive salary and benefits package, including RRSP contributions and on-site parking.

Qualifications

• Experience in dispatch or logistics environments.
• Knowledge of DOT regulations and compliance.
• Excellent communication and interpersonal skills.
• Ability to work in a team-based environment.
• Ability to prioritize in a fast-paced setting to meet deadlines.
• Strong analytical and problem-solving abilities with good computer skills.
• Experience with bulk liquid transportation is an asset (Axon and E-Logs).

Responsibilities

• Schedule drivers and equipment to fulfill customer orders.
• Manage drivers to ensure policy compliance and efficient loads.
• Receive and prioritize order requests for scheduling.
• Monitor driver progress and adjust plans as needed.
• Assist drivers with loading/unloading; liaise with shippers/customers.
• Document orders and driver activity in Axon for billing and settlements.
• Ensure cross-border documentation for border crossings is complete.
• Maintain permits and regulatory compliance for each load.
• Coordinate with maintenance to schedule equipment needs.
• Contribute to management meetings reviewing KPI performance.

Skills

Dispatch experience

Communication skills

Teamwork

Prioritization

Problem solving

Analytical skills

Time management

Attention to detail

Tools

Axon Transportation Software

E-Logs

Microsoft Office

Job description

Fisher Transport Limited, is a family owned business that specializes in the movement of bulk liquids since 1962. We are searching for a Dispatch Planner to join our team in Milford,NS. If you are a person who takes pride in their work and strives each day to grow professionally then Fisher Transport is the company to support that journey.

The ideal candidate will possess the following qualifications:

• Previous experience either in a Dispatch role, or within logistics / transportation industry
• Knowledge of DOT regulations and compliance
• Excellent communication and interpersonal skills.
• Ability to work in a team based, collaborative work environment.
• Ability to prioritize in a fast paced environment, in order to make difficult and time sensitive decisions to support business objectives and customer needs.
• Problem solving skills, strong analytical skills, excellent computer skills including proficiency with Microsoft Office, attention to detail and effective time management.
• Previous experience working with bulk liquid transportation, Axon Transportation Software and E-Logs would be all be considered assets.

The primary duties & responsibilities:

• The Dispatch Planner is responsible for scheduling of drivers and appropriate transport equipment to fulfill customer order requests.
• Manage a team of professional drivers ensuring all company policies, regulatory and customer requirements are met and loads are scheduled in the most efficient and cost effective manner.
• Receive and respond to order requests from customers in a timely fashion and prioritize those for scheduling purposes.
• Monitor driver progress and update the schedule and customers as required based on unexpected changes
• Provide assistance to drivers as necessary for loading and unloading activities. Contact shippers and or customers as required to facilitate loading/unloading activities.
• Documentation of all customer order and driver trip activity in our Transportation software (Axon) necessary in order for accurate billing and driver settlements to take place.
• For border crossings, ensure all cross-border documentation is obtained and sent to the appropriate parties involved in ensuring our drivers and cargo can cross the border efficiently.
• Ensure all necessary transportation permits and other regulatory and compliance requirements are met for each scheduled load.
• Coordinate with drivers and the maintenance department to schedule equipment as necessary for planned maintenance and unexpected breakdowns.
• Participate and provide communication within regular management meetings as to the performance and other KPI’s relevant within the oversight of the role

Compensation:

Compensation will be commensurate with the qualifications and level of experience of the successful candidate. Fisher Transport offers a balanced, competitive compensation package that will include a competitive salary, with group benefits program and the option for company matched RRSP contributions within the group RRSP Plan

Job Type: Full-time, Permanent

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Experience:

• dispatching: 2 years (preferred)

We have a strong culture of teamwork, with a balance of seriousness and fun. If you want to contribute to KAG's excellent tradition of innovation and leadership in the logistics and transportation industry.

External applicants in consideration will adhere to a company-paid criminal record search.

We are committed to building and supporting a diverse and inclusive culture where ALL employees and partners feel valued and appreciated for their uniqueness and contributions. We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contacted.