Disability Case Manager II

Co-operators; Mississauga; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Disability Case Manager II to join their Group Benefits team. This role involves adjudicating and managing disability claims, ensuring effective communication with claimants and healthcare providers. The ideal candidate will possess strong critical thinking and communication skills, with a commitment to continuous improvement. Join a company that values its people and offers flexible work options, career development opportunities, and comprehensive health programs. This is a chance to make a meaningful impact in the lives of clients and the community.

Benefits

Career development opportunities

Flexible work options

Paid time off

Comprehensive health and wellness programs

Paid volunteer days

Competitive salary and total rewards package

Qualifications

• 3-5 years of relevant experience in disability management.
• ALHC designation is an asset.

Responsibilities

• Manage early intervention and long-term disability claims.
• Coordinate with healthcare providers and maintain communication.

Skills

Critical Thinking

Communication Skills

Teamwork

Education

Post-secondary degree in Kinesiology

Post-secondary degree in Psychology

Post-secondary degree in Disability Management

Job description

Join to apply for the Disability Case Manager II role at Co-operators

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Co-operators

Talent Acquisition Advisor@ Co-operators, Ex-Amazon, technical recruiter with 8 years of experience

Company: CLIC
Department: Group Benefits
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: English is required, French is an asset
Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our team is essential to delivering on this strategy. We prioritize our people to ensure a strong culture and development opportunities that enable our team to thrive and live our purpose. You will work with people who care passionately about you, our clients, and our communities.

Our Group Benefits team leads in our target markets through service excellence, innovative technology, and products. Influenced by our co-operative values, our team collaborates with clients to deliver solutions that meet their needs.

The Role

The Disability Case Manager II adjudicates and manages early intervention, short-term, and long-term disability claims, including complex cases. Responsibilities include assessing eligibility, developing case management plans, implementing interventions to minimize claim durations, and issuing disability benefits. Communication with claimants, employers, healthcare providers, lawyers, and third-party administrators is essential.

Key Responsibilities

1. Review documentation including applications, medical and employment information, and data from other insurers.
2. Assess claims for rehabilitation potential and develop case management plans.
3. Interview claimants and employers to inform decisions.
4. Manage claims proactively to minimize disability periods and facilitate return to work.
5. Coordinate with healthcare providers to ensure appropriate diagnosis and treatment.
6. Ensure compliance with rehabilitation recommendations.
7. Initiate assessments like independent medical exams when necessary.
8. Maintain clear communication with all parties involved.

Success Factors

1. Commitment to continuous improvement and exceeding client expectations.
2. Critical thinking to identify problems and propose solutions.
3. Strong communication skills.
4. Effective teamwork and knowledge sharing.

Qualifications

• Post-secondary degree in Kinesiology, Psychology, Disability Management, or related field (asset).
• Associate, Life and Health Claims (ALHC) designation (asset).
• 3-5 years of relevant experience.
• Proficiency in English; French is an asset, especially for non-Francophone roles outside Québec.

Benefits

• Career development opportunities.
• Flexible work options and paid time off.
• Comprehensive health and wellness programs.
• Paid volunteer days.
• Competitive salary and total rewards package including retirement plans and benefits.