Disability Case Manager - Hybrid, Return-to-Work Leader

Canada Job Bank; Regina; Hybrid; CAD 63,000 - 94,000; Full time

Benefits offered by this job

Career growth support

Learning reimbursement

Health and dental coverage

Mental health support

Paid vacation and personal days

Volunteer day

Pension matching

Share purchase options

Employee discounts

Recognition programs

Mentorship programs

Social events

Resource groups

Job summary

Canada Life is seeking a Disability Case Manager to support disability claims and guide return-to-employment efforts in a hybrid work setting. You will review medical information, coordinate with employers, physicians, and clients to move claims forward and achieve positive outcomes.

The team environment emphasizes meaningful client-focused work, professional development, and collaboration with medical professionals to deliver effective solutions.

Qualifications

• Work background or training in health and wellness, disability insurance, life or health insurance, injury claims or customer service is required.
• Strong interaction skills and listening skills are required for a client facing role.
• Strong planning and time managing are required.
• Can work independently and in a team.
• Skilled in using new programs and systems.
• Can adapt to changing technology.
• A Reliability Status security clearance is required before working with Protected B information, assets or work sites.

Responsibilities

• Manage assigned disability claims from start to finish.
• Review medical information and job duties to assess disability claims.
• Investigate claim details by speaking with applicants, employers, physicians and other medical professionals.
• Respond to claim related inquiries by phone or in writing.
• Make informed decisions using available claim information.
• Develop and manage return to work plans with employers.
• Carry out health care coordination and rehabilitation activities that support employment goals.

Skills

Interaction skills

Listening skills

Planning and time management

Teamwork

Independence

Adaptability

Tech proficiency

Job description

Canada Life is seeking a Disability Case Manager to support disability claims and guide return-to-employment efforts in a hybrid work setting. You will review medical information, coordinate with employers, physicians, and clients to move claims forward and achieve positive outcomes.

The team environment emphasizes meaningful client-focused work, professional development, and collaboration with medical professionals to deliver effective solutions.