Disability Case Manager

Infotek Consulting services; Lévis; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking Disability Case Managers to handle disability claims with empathy and analytical skills. This remote role requires a minimum of 2 years in disability management and a relevant degree, while offering a supportive work culture and ample career development opportunities.

Benefits

Structured training program

Inclusive work culture

Competitive compensation package

Career progression opportunities

Wellness support

Qualifications

• Minimum 2 years of experience in disability management within the Canadian market.
• Direct experience in a healthcare setting is preferred.

Responsibilities

• Manage a portfolio of disability claims.
• Conduct individualized recovery planning.
• Support clients through complex health transitions.

Skills

Emotional intelligence

Case management expertise

Analytical skills

Crisis intervention

Digital fluency

Team-oriented

Education

Bachelor’s degree in Healthcare

Bachelor’s degree in Kinesiology

Bachelor’s degree in Business

Job description

We are seeking empathetic, analytical, and strategic Disability Case Managers, especially those with frontline healthcare experience in Canada who can bring clinical knowledge, data-driven judgment, and compassionate communication to a meaningful role focused on disability claims management.

Please Note : While this is a remote role, you must be legally eligible to work in Canada and have a minimum of 2 years of experience in disability management within the Canadian market .

Key Responsibilities

• Manage a portfolio of disability claims (short-term, long-term, and salary continuance), ensuring timely and equitable resolution.
• Lead individualized recovery planning by evaluating medical and non-medical factors, functional abilities, and readiness for return-to-work.
• Apply crisis intervention techniques and rehabilitation strategies to support clients through complex health transitions.
• Leverage data and trend analysis to guide decisions and improve return-to-work outcomes.
• Build strong, trust-centered relationships with clients, employers, and healthcare providers.
• Provide clear, empathetic communication throughout the absence management journey.

Qualifications

• Minimum 2 years of professional experience in disability management within the Canadian market .
• Bachelor’s degree in Healthcare, Kinesiology, or Business.
• Direct experience in a healthcare setting (e.g., nursing, occupational therapy, physiotherapy, mental health support).

Core Competencies

• Emotional intelligence and compassion in sensitive interactions
• Case management expertise and rehabilitation planning
• Strong analytical and critical thinking skills
• Crisis intervention and resiliency techniques
• Digital fluency across case management and communication platforms
• Team-oriented, collaborative approach

Nice to Have

• Bilingual (English and French) to support clients across Canada and internationally

What’s Offered

• Structured training program with ongoing learning and development
• Inclusive, purpose-driven, and supportive work culture
• Competitive compensation package, benefits, and wellness support
• Career progression and mobility opportunities
• The chance to create meaningful impact in clients’ lives