Director, Worker Screening and Onboarding Governance

RBC; Toronto; On-site; CAD 150,000 - 190,000; Full time

Benefits offered by this job

Total rewards

Leadership development

Meaningful impact

Collaborative team

World-class training program

Challenging work

Job summary

RBC seeks a Director, Worker Screening & Onboarding Governance to design, implement and monitor globally consistent worker screening and onboarding processes across regions. You will act as the design authority and control steward, ensuring alignment with policies and regulatory requirements while maintaining service quality standards.

You will lead change programs, establish governance committees, and oversee audit remediation, partnering with internal and external stakeholders to drive timely,

Qualifications

• Strategic thinking to align with organizational goals
• Proven leadership of cross-functional teams and driving improvements
• Strong communication with senior leadership and external partners
• Ability to present innovations to stakeholders and translate risk needs into controls
• Experience translating change initiatives into measurable governance outcomes
• Solid analytical skills to measure benefits and impact

Responsibilities

• Act as the design authority for globally standardized worker screening and onboarding processes
• Develop a comprehensive control framework for HR Operations including identity verification and background checks
• Oversee onboarding redesign initiatives to improve speed, consistency, and compliance
• Lead the Global Service & Controls Governance Committee with regional leads
• Coordinate audit remediation and maintain audit-ready documentation for leadership
• Collaborate with stakeholders to prioritize HR Operations initiatives against strategy

Skills

Strategic Thinking

Leadership

Communication

Presentation Skills

Storytelling

Analytical Skills

Risk Compliance & Regulatory Expertise

Change Management

Technical Skills

Job description

What is the Opportunity?

RBC offers an exciting role as a Director, Worker Screening & Onboarding Governance. In this role you will lead the design, implementation, and monitoring of globally consistent worker screening and onboarding processes and controls. This role serves as the design authority and control steward for all geographic regions, ensuring alignment with RBC's relevant policies, Operational Risk Framework, regulatory requirements, and service quality standards.

Job Description

What is the Opportunity?

RBC offers an exciting role as a Director, Worker Screening & Onboarding Governance. In this role you will lead the design, implementation, and monitoring of globally consistent worker screening and onboarding processes and controls. This role serves as the design authority and control steward for all geographic regions, ensuring alignment with RBC's relevant policies, Operational Risk Framework, regulatory requirements, and service quality standards.

What will you do?

• Act as the design authority of globally standardized worker screening and onboarding processes and associated controls aligned with RBC's policies and regulatory requirements
• Develop comprehensive control framework for HR Operations addressing identity verification, background checks, pre-employment and periodic screening, data integrity, and segregation of duties
• Oversee Worker Screening Change Program which includes Onboarding Process Redesign initiatives to improve speed, consistency, control effectiveness, and compliance
• Establish and chair Global Service & Controls Governance Committee with geographic leads to review KPI, assess regional compliance, address deviations, oversee issue remediation, and elevate material issues
• Lead the coordination of audit finding remediation including tracking of timely and quality remediation, maintenance of audit-ready documentation for evidence validation and examination and associated oversight reporting for senior leadership awareness.
• Collaborate with internal and external stakeholders to inform prioritization of HR Operations initiatives against strategic alignment, maximum impact, and delivery requirements

What do you need to succeed?

Must have:

• Strategic Thinking: Ability to develop and implement comprehensive innovation strategies that align with organizational goals.
• Leadership: Proven experience in leading cross-functional teams and driving process improvements.
• Proven track record of driving innovation and process improvements in a large organization.
• Communication: Excellent communication and stakeholder management skills to effectively collaborate with external stakeholders and senior leadership.
• Presentation Skills: Ability to effectively communicate innovation strategies and plans to senior leaders, stakeholders, and external partners.
• Storytelling: Ability to craft and deliver compelling stories that illustrate the value and impact of innovation initiatives.
• Analytical Skills: Ability to conduct benefit realization analysis and measure the success of change initiatives.
• Risk, Compliance & Regulatory Expertise: Strong understanding of enterprise ORM principles, KRI development, and risk appetite definition. Ability to translate risk requirements into effective, testable controls; design control matrices and risk/control alignment
• Change Management: Experience in managing and implementing change initiatives to improve operational efficiency.
• Technical Skills: Familiarity with HR systems, processes, and technologies to drive innovation and improvement.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.
• Opportunities to do challenging work.

Job Skills

Audit Remediation, Business Oriented, Change Management, Continuous Improvement, Creative Visioning, Decision Making, HR: Trends and Direction, Human Resources Policies, Influential Leadership, Operational Governance, Organizational Savvy and Politics, Program Management, Regulatory Remediation, Strategic Influence, Strategic Thinking

Additional Job Details

• Address: 20 KING ST W:TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: HUMAN RESOURCES & BMCC
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-08-28
• Application Deadline: 2026-09-18
• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.