Director, AML Client Exit

RBC; Toronto; On-site; CAD 150,000 - 210,000; Full time

Benefits offered by this job

Total rewards program

Bonuses

Stock options

Flexible benefits

Job summary

RBC is seeking a Director, AML Client Exit, to lead client exit activities related to financial crimes and AML risk, partnering with stakeholders for timely, well-documented execution in line with regulatory requirements and RBC’s risk appetite.

The role involves reviewing recommendations, challenging and enhancing rationale, and approving or declining exits. You will escalate where needed and collaborate across FC groups to communicate effectively with business units and clients.

Qualifications

• 7-10+ years of relevant experience.
• Advanced experience in financial crime and/or money laundering investigations within banking, law enforcement, or a regulatory body.
• Effective and strong oral and written communication skills.
• Highly developed organizational skills.
• Undergraduate degree—criminal justice, business preferred.
• Demonstrated in-depth knowledge of RBC policies and procedures.

Responsibilities

• Review exit recommendations to ensure appropriate scope and rationale with supporting evidence.
• Provide an effective challenge and enhance consistency of recommendations.
• Approve exits that meet criteria; reject those that do not.
• Determine files requiring escalation to Committee or senior audience.
• Collaborate with FC groups to improve client notifications and exit communications.
• Define response parameters for business inquiries or where senior leadership takes over.
• Assist in building a business case for potential client retention and clear exit strategy.
• Stay updated on RBC risk appetite, regulatory changes and external best practices.

Skills

Financial crime investigations

Oral and written communication

Organizational skills

Collaborative skills

Education

Undergraduate degree—criminal justice, business

CAMS designation

Job description

Job Description

What is the opportunity?

As a Director, AML Client Exit, you will lead client exit activities related to financial crimes and AML risk, partnering with key stakeholders to ensure timely and effective execution in alignment with regulatory requirements and RBC’s risk appetite.

What will you do?

• Review exit recommendations from various groups within Financial Crimes ("FC") to ensure that:
  • The scope of the request is appropriate (i.e., inclusion or exclusion of any business lines and/or related parties), on an as needed basis.
  • The rationale is properly categorized & articulated with supporting evidence.
  • Subsequent actions taken are aligned to the risk observed.
• Provide an effective challenge function during the review & work with the submitting group (where applicable) to:
  • Enhance the consistency of a recommendation.
  • Enhance the rationale for the submission.
  • Withdraw the recommendation due to lack of compelling rationale to exit, where appropriate.
• Provide approval for exits which meet the criteria established and reject those which do not meet said criteria.
• Determine which files require escalation to a Committee and/or more senior audience.
• Work with the various FC groups to enhance the notification being sent to Business Units as part of the recommendation process.
• Define parameters under which the submitting group would be required to respond to subsequent business line inquiries or where the Director, AML Client Exit would take over communications.
• Upon review of recommendations, work with Business lines (where appropriate) on:
  • Communicating FCs concerns (while safeguarding sensitive details) in a manner that could be understood by the Business Unit(s).
  • Assisting in a potential line of questioning to the client to enhance RBCs knowledge of the client(s).
  • Building a sufficient business case for potential retention of the client.
  • A communication & exit strategy to the impacted client(s).
  • Communicating the outcomes of the review process in a clear & articulate manner.
• Keep appraised of RBC risk appetite, sector changes, regulatory changes and external best practices in order to extend all support functions.
• Collaborate internally to enhance the efficiency and effectiveness of RBC’s AML compliance program.
• Fulfill annual compliance training hour requirements.
• Promotes a values-based, respectful, flexible, and inclusive workplace; embraces diverse styles and perspectives.

What do you need to succeed?

Must have

• 7-10 + years of relevant experience
• Advanced experience in financial crime and/or money laundering investigations within banking, law enforcement, or a regulatory body
• Effective and strong oral and written communication skills
• Highly developed organizational skills
• Undergraduate degree—criminal justice, business preferred
• Demonstrated in-depth knowledge of RBC policies and procedures

Nice to have

• Certified Anti-Money Laundering Specialist (CAMS) designation
• Broad knowledge of anti-money laundering related requirements (Canada, US, EU)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• To be part of a large and growing global organization which puts client interests first and has a culture of fairness and accountability

Job Skills

Anti-Money Laundering (AML), Business Perspective, Client Counseling, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Strategic Thinking

Additional Job Details

Address

WATERPARK PLACE, 20 BAY ST:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

GROUP RISK MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-08-18

Application Deadline

2026-09-15

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.