Director, Performance

Omnicom Media; Toronto; On-site; CAD 95,000 - 105,000; Full time

Job summary

Omnicom Media is seeking a Director, Performance in Toronto to lead the performance unit, shape digital media strategy, and grow the client portfolio. You will guide teams, manage client relationships, and drive revenue while staying ahead of industry tools and trends.

The role requires deep paid digital media expertise, strong leadership, and excellent communication skills to influence stakeholders and align cross-functional teams toward ambitious outcomes.

Qualifications

• University graduate or advertising/marketing college degree preferred.
• Minimum eight years of paid digital media experience.
• Strong cross-channel understanding and client service track record.
• Proven ability to manage complex client portfolios.

Responsibilities

• Lead the performance unit and drive business growth and revenue outcomes.
• Build and mentor high-performing teams while maintaining client relationships.
• Oversee strategy, media planning, and measurement across channels.
• Forecast revenue and ensure delivery of campaigns on time and to spec.
• Develop thought leadership and present strategies to clients.
• Collaborate with partners to stay at the cutting edge of industry tools.

Skills

Client relationship management

Digital media strategy

Leadership

Cross-functional teamwork

Presentation skills

Negotiation

Data analysis

Microsoft Office

Education

Post-secondary education

Tools

Google Ads

Bing

Microsoft Advertising (AMS)

Facebook

Instagram

Twitter

Job description

Position Summary

The role of the Director, Performance is responsible for leading the business unit and ensuring its successful development and growth, from a business perspective and revenue perspective. This role includes the development of strong teams and successful client relationships. This individual will serve as a thought leader for the execution of world‑class digital programs.

Agency

Omnicom Media

Job Function

Media

Job Subfunction

Performance Media

Job Description

Position Summary The role of the Director, Performance is responsible for leading the business unit and ensuring its successful development and growth, from a business perspective and revenue perspective. This role includes the development of strong teams and successful client relationships. This individual will serve as a thought leader for the execution of world‑class digital programs.

Key Responsibilities

• Expert in the client’s business and builds trusted partnerships with all levels of client teams.
• Proven expert in paid digital media capabilities, ability to find best in class solutions for the clients and being up-to-date with the upcoming tools/tech solutions that would work for their overall media strategy; ability to evaluate and integrate new tools independently into our product suite.
• Oversee team development and client service to ensure all needs are met.
• Lead and mentor a team of professionals. Effectively communicate agency goals, manage workloads, provide ongoing performance feedback, support professional development goals and inspire great results.
• Serves as a high level resource for team members for advice and counsel.
• Build team structure and organize positions as necessary to meet the growing needs of the organization.
• Take part in revenue forecasting and ensure that the business expectations are met.
• Recognizes and acts on opportunities to develop business with clients.
• Proactively seek opportunities to improve processes, methods, systems and/or services to better serve the client and agency.
• Works with partners (Facebook, Instagram, Twitter, Amazon, Google, 3rd party vendors) to participate in quarterly business reviews and ensure that we are meeting/exceeding performance goals.
• Lead by example and play an active role in cultivating the culture of our organization.
• Cultivate relationships with vendors and partners to garner participation in alpha and beta opportunities to ensure our clients stay on the cutting edge of industry innovations.
• Provide strategic direction on presenting strategies/plans through to the client.
• Demonstrate thought‑leadership both internally and externally.
• Proactively and independently prepare media POVs.
• Accountable for the achievement of goals and KPI’s for a portfolio of clients to ensure on‑time and complete delivery of campaigns.
• Suggest innovative solutions and ad formats to test new technology and keep clients business moving forward and staying ahead of the curve
• Remain up‑to‑date with new developments in the digital landscape and educate teams and clients as required.

Desired Skills & Experience

• Post-Secondary education – University graduate and/or advertising/marketing college degree preferred.
• Minimum of eight (8) years’ experience paid digital media.
• Full understanding of the roles of various digital channels.
• Strong understanding of trafficking and website tagging processes.
• Proficient with media platforms (e.g. Google Ads, Bing, AMS, Facebook, Instagram, Twitter etc.).
• History of developing positive on-going business relationships, focus on client service.
• Previous experience managing a portfolio of clients or total ownership of one large complex account with multiple lines of business.
• Proven experience delivering inspiring and persuasive presentations.
• Solutions oriented and approaches obstacles with creativity and resolve.
• Ability to manage complexity across multiple groups, clients and interagency partners.
• Active involvement in developing capabilities of direct report(s) and prioritizing and delegating work accordingly.
• Ability to develop and foster strong relationships and partnerships internally and externally.
• Strong understanding of cross channel planning, able to bridge on and offline media efforts.
• Proficient in data analysis, emerging media and technology.
• Strong negotiation skills.
• Strong learning agility, with a passion for continuous development.
• Excellent communication skills (both written and verbal).
• Independent thinker with highly developed organizational skills and a strong attention to detail and accuracy
• Ability to work well under pressure and multi-task in a fast-paced environment.
• Ability to work collaboratively as well as independently.
• Ability to investigate, analyze & solve problems, and clearly communicate results.
• Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).

Salary Range $95,000 - $105,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in‑office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

Salary Range $95,000 - $105,000