Director, Operations- West

QuadReal Property Group; Calgary; On-site; CAD 165,000 - 180,000; Full time

Benefits offered by this job

Performance-based incentive plan

Comprehensive health and dental benefits

Pension plan

Paid time off

Job summary

QuadReal Property Group in Calgary is seeking a Director, Operations – West to provide strategic and operational leadership for office property management across Western Canada. The role involves ensuring the efficient management of AAA office properties, driving operational excellence, sustainability initiatives, and financial oversight. The ideal candidate will have a minimum of 15 years of real estate experience, strong leadership skills, and the ability to implement energy-efficient measures. A competitive salary range of $165,000 - $180,000 is offered.

Qualifications

• Minimum fifteen (15) years of relevant real-estate and property-management experience.
• Ability to read and understand blueprints, CAD drawings of building-related systems.
• Experience with environmental and occupational health & safety regulations.

Responsibilities

• Provide strategic and operational leadership to property management teams.
• Support property operations teams for effective day-to-day management.
• Oversee capital and operating expense budgeting processes.

Skills

Building systems knowledge

Leadership and mentorship

Energy efficiency measures

Compliance with regulations

Project management

Education

Post-secondary education in a related discipline

Tools

Microsoft Office

Job description

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full‑service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

Role Description

Reporting to the Vice President – Office, the Director, Operations – West provides strategic and operational leadership to office property management teams across Western Canada. This role ensures that all assigned properties are managed efficiently, safely, and consistently with the highest standards expected of AAA office properties, delivering exceptional experiences for building occupants and visitors. The Director is responsible for driving operational excellence across building systems, preventative maintenance, life safety, sustainability initiatives, and digital technology programs—while ensuring regulatory compliance, cost discipline, and continuous improvement.

Responsibilities

Operational Excellence & Asset Performance

• Support and guide property operations teams to ensure effective day‑to‑day management of office assets.
• Establish, maintain, and continuously improve best‑in‑class standards for:
  • Preventative maintenance and reliability of building systems and equipment
  • Fire, life safety, and emergency preparedness programs
  • Occupational health and safety compliance and performance
• Ensure properties consistently meet or exceed AAA office standards.

Sustainability & Innovation

• Lead and support the evaluation, recommendation, and implementation of sustainable building technologies.
• Drive initiatives that improve operational efficiency while reducing:
  • Energy consumption
  • Carbon emissions
  • Environmental impact
• Partner with internal stakeholders to advance environmental, sustainability, and ESG objectives.

Financial Oversight

• Oversee and support capital and operating expense budgeting processes.
• Ensure disciplined financial management, cost optimization, and value creation across the portfolio.
• Collaborate with property teams to analyze variances, forecast expenditures, and align spending with business objectives.

Compliance & Risk Management

• Ensure compliance with all environmental, regulatory, and statutory requirements.
• Maintain strong governance and risk management practices across all properties.
• Support audits, inspections, and regulatory reporting as required.

Stakeholder & Team Support

• Act as a trusted operational partner to on‑site and regional office teams.
• Provide leadership, mentorship, and technical guidance to build strong, high‑performing teams.
• Ensure a consistent focus on occupant comfort, safety, and service excellence.

Additional Requirements

• Regular travel between British Columbia and Alberta to provide hands‑on support, oversight, and alignment with office teams and regional initiatives.

Experience and Qualifications

• Minimum fifteen (15) years of relevant real‑estate and property‑management experience.
• Post‑secondary education in a related discipline; Certified Engineering Technologist or P.Eng, B.E.S., or Operating Engineer certification preferred.
• Proven knowledge of building systems including HVAC, fire protection, building automation control, preventative maintenance programs, high‑pressure steam distribution systems, and project‑management experience.
• Experience in the capital budgeting and tendering processes.
• Proven record of accomplishment in investigating and implementing energy‑efficiency measures.
• Ability to read and understand blueprints, CAD drawings of building‑related systems (mechanical, electrical, architectural, etc.).
• Experience with environmental and occupational‑health & safety regulations pertaining to commercial buildings.
• Proficiency with Microsoft Office, preparation of detailed written communication, database management and analysis.
• Ability to prepare business cases for property projects.
• Strategic thinker with a passion for reducing environmental footprint.
• Strong leadership, communication, and interpersonal skills to address customer complaints professionally.
• Proven people‑management experience; able to motivate and develop a team.
• Ability to make detailed and complex judgments based on multiple factors.
• Strong negotiating skills.
• Organized and able to manage projects, multitask, and meet tight deadlines.
• Updated on building‑technology developments and able to provide consulting services on building issues.
• Experience reviewing and implementing organizational structures and processes.
• Decision‑making skills—resolve problems using facts and sound reasoning.

Compensation and Benefits

The expected annualized base salary range for this role is $165,000 – $180,000. QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance‑based incentive plan, comprehensive health and dental benefits, pension plan, and paid time off. The actual salary offered will consider skill, experience, education, market compensation, and internal equity.

Diversity and Inclusion

We value diverse experiences and perspectives. Even if your skills don’t align 100 % with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

Accommodation

QuadReal Property Group will provide reasonable accommodation throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the job posting number, your name, and your preferred method of contact.