Director of Venues

DC Global Talent Inc.; Edmonton; On-site; CAD 70,000 - 80,000; Full time

Job summary

Landmark Luxury Hotel in Edmonton is seeking a hands-on food and beverage leader to oversee two restaurant outlets and a lounge. You will refine service sequences, train teams, and drive day-to-day operational excellence across all outlets.

The role emphasizes revenue growth, budget management, guest experience per LQA standards, and collaboration with culinary leadership on menus and events. Requires 3+ years in a senior luxury role and ProServe certification.

Qualifications

• 3+ years in a senior management role within a luxury restaurant or hotel setting.
• Proven track record driving revenue and hitting financial targets.
• Strong understanding of LQA standards and service excellence.
• Proficiency with Microsoft Office, Avero, OpenTable, Opera, and Silverware.
• ProServe certified; must be 18+ and legally able to serve alcohol in Alberta.
• Legally eligible to work in Canada - no visa sponsorship available

Responsibilities

• Lead and refine sequence of service across all outlets, staying hands-on in daily operations.
• Recruit, train, and roll out ongoing training to build a high-performing, guest-focused team.
• Manage outlet budgets across labor, productivity, revenue, and expenses; support forecasting.
• Uphold LQA standards and drive continuous improvement in service quality.
• Collaborate with culinary leadership on menus, promotions, and events that keep the dining experience competitive

Skills

Revenue growth

Team leadership

Service excellence

LQA standards

Education

Bachelor's degree in hospitality or business

ProServe certified

Tools

MS Office

Avero

OpenTable

Opera

Silverware

Job description

Landmark Luxury Hotel | Edmonton, Alberta, Canada

Compensation

Base Salary: CAD $70,000 – $80,000 / year + bonus (up to 10%)

Comprehensive benefits (medical/dental/vision, extended mental health), pension with employer match, travel program, wellness platform

Role Overview

A hands-on, floor-focused leadership role overseeing two restaurant outlets and a lounge at a high-volume luxury hotel, reporting to the Director of Food & Beverage. Focused on tightening service execution and sequence of service, rolling out team training, and driving day-to-day operational excellence across all outlets.

• Service execution - lead and refine sequence of service across all outlets, staying hands-on in daily operations
• Team development - recruit, train, and roll out ongoing training to build a high-performing, guest-focused team
• Financial performance - manage outlet budgets across labor, productivity, revenue, and expenses; support forecasting
• Guest experience - uphold LQA standards and drive continuous improvement in service quality
• Innovation & positioning - collaborate with culinary leadership on menus, promotions, and events that keep the dining experience competitive

Required Qualifications

• 3+ years in a senior management role within a luxury restaurant or hotel setting
• Proven track record driving revenue and hitting financial targets
• Strong understanding of LQA standards and service excellence
• Proficiency with Microsoft Office, Avero, OpenTable, Opera, and Silverware
• ProServe certified; must be 18+ and legally able to serve alcohol in Alberta
• Bachelor's degree in hospitality, business, or related field preferred
• Legally eligible to work in Canada - no visa sponsorship available