Decore Hotels Jasper Assistant General Manager Evening Operations

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 48,000 - 61,000; Full time

Benefits offered by this job

Competitive wages

Seasonal completion bonus

Medical/dental insurance

Team member discounts

Education & training opportunities

Subsidized accommodation

Job summary

The Fairmont Jasper Park Lodge in Canada, Alberta, is seeking an Assistant General Manager for Evening Operations. This full-time position involves managing front desk services, restaurant, and guest services to ensure top-notch experiences.

Applicants must have at least 3 years of hospitality management experience, excellent guest service skills, and knowledge of Alberta liquor regulations. The role offers competitive wages, bonuses, and various employee benefits, including medical insurance and team member discounts.

Qualifications

• Minimum 3 years of hospitality management experience, including hotel and food & beverage operations.
• Strong organizational and decision-making capabilities.
• Criminal Record Check may be required.

Responsibilities

• Oversee restaurant, lounge, bar, and front desk activities.
• Act as Manager on Duty and resolve guest concerns.
• Conduct property inspections and operational audits.

Skills

Hospitality management experience

Leadership abilities

Guest service skills

Conflict resolution skills

Knowledge of liquor regulations

Proficient computer skills

Fluent English

Education

Valid work visa/permit or Canadian citizenship

Tools

Microsoft Office

Food safety certifications

Job description

Decore Hotels Jasper Assistant General Manager Evening Operations Canadian Rockies

Location: Jasper, Alberta

Schedule: 6:00PM - 3:00AM

Job Type: Full-time, Permanent, Shift work; holidays and overtime applicable.

Salary: $48,000.00 - $61,000.00 per year.

Responsibilities

• Oversee restaurant, lounge, bar, banquet, front desk, and night audit activities.
• Act as Manager on Duty.
• Resolve guest concerns and service recovery situations.
• Support and coach supervisors and team members.
• Ensure compliance with company policies and liquor regulations.
• Conduct property inspections and operational audits.
• Respond to emergencies and security concerns.
• Prepare management reports and communicate operational issues.
• Foster a culture of exceptional guest service and accountability.
• Perform other duties as requested.

Benefits

• Competitive wages
• Seasonal completion bonus
• Team member discounts
• Medical/dental insurance
• Life insurance
• Corporate events
• Use of amenities, including gym and pool
• Family rates
• Activity & fitness program
• Education & training opportunities
• Refer a friend bonus
• Designated vacation schedule
• Subsidized accommodation

Requirements

• Minimum 3 years of hospitality management experience, including both hotel and food & beverage operations.
• Strong leadership and coaching abilities.
• Excellent guest service and conflict resolution skills.
• Strong organizational and decision‑making capabilities.
• Knowledge of Alberta liquor regulations.
• Fluent English, written and verbal.
• Proficient computer skills.
• Valid work visa/permit, permanent residence status, or Canadian citizenship.
• Criminal Record Check.
• Driver's Abstract & 3 years insurance history, if applicable.
• Valid ProServe, ProTect, Food Handler, Reel Facts, and VLT certifications.

Work Conditions

• Ability to withstand climate conditions.
• Stand, bend, kneel for long periods.
• Lift, push, pull weight.
• Staff accommodation costs $31.50 a day; team members expected to prepare own food.
• Relocation to Jasper, AB required; reliable commute or plan to relocate before starting work.