Director of Process Excellence & Automation

Scotiabank; Toronto; In loco; CAD 140.000 - 200.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus

Flexible vacation

Personal & sick days

Comprehensive benefits

Descrizione del lavoro

Scotiabank is seeking a Director of Process Design & Optimization to lead enterprise-wide process excellence. You will shape productivity improvements, promote Lean and Six Sigma, and deploy automation technologies to elevate customer experience and operating capacity.

The role requires guiding cross-functional teams and aligning with senior leadership on transformation initiatives. Ideal candidates bring deep expertise in process re-engineering, operational excellence, and change management,

Competenze

• Extensive leadership in process design, re-engineering, or operational excellence within a large organization.
• Deep knowledge of Lean, Six Sigma, and continuous improvement methodologies; certification is a plus.
• Experience with robotic process automation and intelligent automation solutions.

Mansioni

• Provide strategic direction to advance process excellence and efficiency across the Bank.
• Lead design and deployment of process re-engineering, Lean, Six Sigma, RPA, and intelligent automation.
• Manage and deliver business process initiatives to improve customer experience and efficiency.

Conoscenze

Strategic leadership

Process design

Lean methodology

Six Sigma

Customer focus

Change management

Cross-functional collaboration

Data-driven decision making

Executive communication

Formazione

Post-secondary degree in business, engineering, operations, technology, or related field

Descrizione del lavoro

Scotiabank is seeking a Director of Process Design & Optimization to lead enterprise-wide process excellence. You will shape productivity improvements, promote Lean and Six Sigma, and deploy automation technologies to elevate customer experience and operating capacity.

The role requires guiding cross-functional teams and aligning with senior leadership on transformation initiatives. Ideal candidates bring deep expertise in process re-engineering, operational excellence, and change management,