Director of Hospitality

Compass Group Canada; Calgary; On-site; CAD 75,000 - 110,000; Full time

Benefits offered by this job

Health benefits (vision & dental)

Mental Health & Wellness resources

Employment Assistance Program (24/7)

Job summary

Compass Group Canada is seeking a Director of Hospitality to lead human resources and labour relations, oversee daily operations to meet all contractual service levels, and manage payroll, period summaries and sales reports.

You will control budgets and inventory, enhance guest satisfaction by tailoring service to resident preferences, lead QA audits, supervise menu management and food safety programs (HACCP/WHMIS), and ensure compliance with workplace regulations.

Qualifications

• Minimum 3 years previous Food Services Management experience.
• Excellent verbal and written English language communication skills.
• Proficient with MS Office Applications (Word, Excel, PowerPoint).

Responsibilities

• Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline.
• Managing the day to day operation to ensure all contractual service levels are met.
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls.
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.

Skills

English communication

Tools

MS Office

Job description

Now, If You Were To Come On Board As One Of OurDirector Of Hospitality, We’d Ask You To Do The Following For Us

• Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met.
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.
  

Think you have what it takes to be our Director of Hospitality. We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• Minimum 3 years previous Food Services Management experience
• Excellent verbal and written English language communication skills.
• Proficient with MS Office Applications, Word, Excel and Power Point
  

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
  

For accommodation requests during the hiring process, please contact [e-mail] for further information.