Hospitality Manager

Compass Group Canada; Edmonton; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Award-winning culture

Learning opportunities

Health benefits

Mental health support

Diversity & inclusion

Job summary

Compass Group Canada is seeking a Hospitality Manager to lead human resources and daily operations across contractual service levels. The role involves payroll, budgeting, inventory, and ensuring service standards in a multi-site hospitality environment.

Successful candidates will drive guest satisfaction, manage menus and food safety plans, and partner with clients to deliver cost controls and quality assurance. Competitive total rewards and benefits are offered.

Responsibilities

• HR and Labour Relations management, including personnel files, hiring, training and discipline
• Oversee day-to-day operations to meet all service levels
• Complete payroll, period summaries and sales reports accurately
• Maintain budgets and cost controls including inventory
• Focus on customer service; understand resident preferences and adapt service
• Implement and audit Quality Assurance programs weekly/monthly
• Assist in menu management and food cost controls; monitor meals and service
• Enforce Food Safety Plan, HACCP, WHMIS and workplace regulations

Job description

The salary range for this position is $60,000 to $65,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Now, If You Were To Come On Board As One Of OurHospitality Manager We’d Ask You To Do The Following For Us

• Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met.
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.

Think you have what it takes to be our Hospitality Manager. We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.