Director of Hospitality

Compass Group Canada; Nanaimo; On-site; CAD 75,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Career development

Job summary

Compass Group Canada is seeking a Director of Hospitality for a brand-new Oceanview senior living community in Nanaimo, BC. Lead the team, establish culture, and bring Compass and Unidine hospitality standards to life within a new operation.

You will shape resident experiences, build strong teams, and drive service excellence while leveraging support from a large national organization. Vancouver Island relocation is welcome.

Qualifications

• Minimum 3 years of food services management experience.
• Excellent verbal and written English communication skills.
• Proficient with MS Office Applications, Word, Excel and PowerPoint.

Responsibilities

• Human Resources and Labour Relations management including administrative/personnel files, hiring, training and discipline.
• Manage day-to-day operations to meet contractual service levels.
• Prepare all financial reporting including payroll, period summaries, and sales reports.

Skills

Food service mgmt

MS Office

Tools

MS Word

Excel

PowerPoint

Job description

The salary range for this position is $75,000 to $80,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Why Nanaimo and Oceanview?

Looking for a career move that could also be a lifestyle change? Oceanview is a brand-new senior living community opening in Nanaimo, BC, and we’re looking for leaders who want the opportunity to help build something new from the ground up.

Located on Vancouver Island, Nanaimo

offers beautiful ocean views, easy access to the waterfront, trails, restaurants and downtown, along with the relaxed lifestyle the Island is known for.
You’ll also be joining Compass Group Canada, giving you the opportunity to build your career within a large organization with operations across Canada. For someone who wants to grow, take on new challenges and explore future opportunities within the organization, this is a chance to join Compass at an exciting stage of a brand-new operation.
We welcome applications from across Canada, including candidates who may be considering a move to Vancouver Island. If you’ve ever thought about making BC’s west coast home while taking the next step in your career, this could be the opportunity to do it.

Director of Hospitality

This is a unique opportunity to join Oceanview from the very beginning and play an important role in shaping the experience our residents and teams will have every day.
As Director of Hospitality, you’ll help build the team, establish the culture and bring Compass and Unidine’s hospitality standards to life in a brand-new senior living community. You’ll have the opportunity to put your own leadership style into practice while also having the resources and support that come with being part of a larger organization.
If you’re a people-focused leader who enjoys building strong teams, creating great resident experiences and taking on new challenges, this is an opportunity to make a real impact while continuing to grow your career with Compass Group Canada.
Now, If You Were To Come On Board As One Of OurDirector Of Hospitality, We’d Ask You To Do The Following For Us

• Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met.
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.

Think you have what it takes to be our Director of Hospitality. We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• Minimum 3 years previous Food Services Management experience
• Excellent verbal and written English language communication skills.
• Proficient with MS Office Applications, Word, Excel and Power Point

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.