Director of Hospitality

Compass Group Canada (Beaver) Ltd.; Calgary; On-site; CAD 90,000 - 130,000; Full time

Job summary

Compass Group Canada (Beaver) Ltd. in Calgary seeks a Director of Hospitality to oversee HR, labour relations, budgeting, QA, and service delivery according to contract standards.

You will manage menus, food costs, production, safety programs, and stakeholder communications to ensure top-tier services across the operation.

Qualifications

• Minimum 3 years previous Food Services Management experience.
• Excellent verbal and written English language communication skills.
• Proficient with MS Office Applications, Word, Excel and Power Point

Responsibilities

• Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met.
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.

Skills

English communication

MS Office

Word

Excel

PowerPoint

Tools

MS Office Suite

Job description

Now, if you were to come on board as one of ourDirector of Hospitality, we’d ask you to do the following for us:

• Human Resource and Labour Relations management including complete administrative and personnel files, hiring, training and discipline
• Managing the day to day operation to ensure all contractual service levels are met.
• Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
• Maintain appropriate budgetary and cost controls including inventory controls
• Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; facilitating ongoing communication with all stakeholders.
• Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
• Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained.
• Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.

Think you have what it takes to be ourDirector of Hospitality. We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• Minimum 3 years previous Food Services Management experience
• Excellent verbal and written English language communication skills.
• Proficient with MS Office Applications, Word, Excel and Power Point