Director of Global Process Excellence & Operations

Ergomed; Canada; On-site; CAD 120,000 - 180,000; Full time

Job summary

Ergomed Group seeks a Director, Business and Process Optimization to provide strategic leadership for operations and resourcing in a complex, cross-functional setting. You will drive continuous process improvement, optimize systems, and lead large-scale PV initiatives while collaborating with multiple stakeholders.

You will oversee staffing, budgeting, and career development, ensuring robust governance and effective recruitment.

Qualifications

• Leadership experience in PV from a service provider environment.
• Extensive pharmacovigilance experience with process improvement.
• Advanced skills in developing and optimizing cross-functional processes.

Responsibilities

• Provides management and strategic direction to the business operations.
• Leads cross-functional process improvement initiatives and strategic plans.
• Oversees budgeting, staffing, and long-term planning for the department.
• Drives continuous process improvement and ensures compliance across systems and training.
• Acts as internal transformation consultant for M&A integration activities.
• Collaborates with stakeholders to align strategy and communications.

Skills

Leadership experience

Pharmacovigilance

Process improvement

Cross-functional collaboration

Strategic direction

Stakeholder management

Education

Life science degree

Tools

PV systems

Job description

Ergomed Group seeks a Director, Business and Process Optimization to provide strategic leadership for operations and resourcing in a complex, cross-functional setting. You will drive continuous process improvement, optimize systems, and lead large-scale PV initiatives while collaborating with multiple stakeholders.

You will oversee staffing, budgeting, and career development, ensuring robust governance and effective recruitment.