Director of Events

My Catering Group; Ottawa; Vor Ort; CAD 90.000 - 130.000; Vollzeit

Zusammenfassung

My Catering Group in Ottawa, ON seeks a Director of Events to oversee the events coordination department. You will lead a team of coordinators, managers, and staff, driving strategy, client satisfaction, and flawless execution at high-profile events.

The role requires a Diploma in Hospitality Management or related field, 5+ years in event management, strong leadership, and bilingual (French/English) communication.

Qualifikationen

• Diploma in Hospitality Management or related field and 5+ years in event management.
• Strong organizational and project management skills.
• Excellent interpersonal and communication skills.
• Ability to work evenings and weekends.
• Proficiency in Caterease, G-Suite, Clover POS is an asset.
• Bilingual in French and English required.

Aufgaben

• Develop and implement an events strategy that aligns with the company's goals and objectives.
• Lead and mentor a high-performing team of coordinators, event managers, and support staff.
• Build and maintain strong client relationships and identify upsell opportunities.
• Oversee event logistics from concept through execution and wrap-up.
• Ensure health, safety, and regulatory compliance at all events.

Kenntnisse

Event management

Leadership

Bilingual English/French

Ausbildung

Diploma in Hospitality Management

Diploma in Event Planning

Diploma in Business

Tools

Caterease

G-Suite

Clover POS

Jobbeschreibung

My Catering Group is a locally owned food and beverage company and the event partner at some of the region’s most remarkable venues: the Canadian Museum of History, the Canadian War Museum, the Canadian Museum of Nature, and the Vignoble de Chelsea. Few event teams get to work in settings like these, from receptions beneath totem poles and historic aircraft to sunset weddings among the vines.

Our events span every size and style, including intimate private dinners, corporate receptions, conferences, weddings, and large plated galas for hundreds of guests. Each one is tailored to the client and the space, with seasonal menus built on quality ingredients and service that is warm, polished, and professional.

What defines us is how we work. Our event team is proactive from the first conversation to the final guest’s departure, anticipating needs so clients can enjoy their event rather than manage it. We’re a close-knit, growing team that values creativity, attention to detail, and genuine hospitality, and we’re looking for a leader who shares that standard.

About the Role

The Director of Events plays a pivotal role in our catering company, responsible for overseeing the event coordination department. This dynamic position combines strategic planning, administrative duties, and hands‑on event execution. The ideal candidate is a detail‑oriented, creative, and customer‑focused professional who thrives in a fast‑paced environment. The Director of Events will lead a team of event coordinators, managers, and support staff to ensure flawless event planning and execution.

Key Responsibilities

Event Planning and Strategy

• Develop and implement an events strategy that aligns with the company's goals and objectives.
• Collaborate with the sales and culinary teams to design customized event experiences for clients.

Team Leadership and Management

• Work closely with Director of Catering to mentor a high‑performing team of coordinators, event managers, and support staff.
• Delegate tasks and responsibilities, setting clear performance expectations.
• Conduct regular team meetings to review progress and address challenges.

Client Relationship Management

• Build and maintain strong client relationships through exceptional communication and service.
• Act as the primary point of contact for key clients, ensuring their needs and expectations are met.
• Proactively identify opportunities for upselling and cross‑selling catering services.

Event Execution

• Lead and coordinate the execution of events, from setup to breakdown, ensuring all aspects run smoothly.
• Troubleshoot and resolve any issues that arise during events, demonstrating quick problem‑solving skills.
• Work closely with on‑site managers on training and supporting new staff
• Maintain a strong presence at high‑profile events.

Administrative Duties

• Oversee event logistics, including venue selection, equipment rentals, and vendor contracts.
• Manage event budgets and financial reporting, tracking expenses and revenue to ensure profitability.
• Maintain accurate and organized event records and documentation.

Quality Assurance

• Uphold high‑quality service standards and ensure that all events meet or exceed client expectations.
• Conduct post‑event evaluations and gather feedback to continually improve services.

Compliance and Safety

• Ensure compliance with health and safety regulations during all events.
• Stay up‑to‑date with industry trends and regulations related to catering and events

Qualifications

• Diploma in Hospitality Management, Event Planning, Business, or Proven experience (5+ years) in event management, including leadership roles within the catering or hospitality industry.
• Strong organizational and project management skills.
• Excellent interpersonal and communication skills.
• Ability to work flexible hours, including evenings and weekends, to oversee events.
• Proficiency in event planning software (Caterease), G‑Suite, Clover POS is an asset
• Demonstrated ability to lead and inspire a team.
• Creative problem‑solving skills and adaptability in a fast‑paced environment.
• Knowledge of food safety and regulations is a plus.
• Bilingual in French and English is required

My Catering Group is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, transgender status, marital status, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission. We encourage qualified individuals from all backgrounds to apply for available positions and join us in our pursuit of excellence.