Director of Digital Transformation

Placements24; Kimberley; Hybrid; CAD 76,000 - 110,000; Full time

Benefits offered by this job

Medical aid

Retirement planning

Life insurance

Career development

Job summary

Placements24 is seeking a visionary Director of Digital Transformation to lead the organization's digital strategy and implementation for the Kimberley region, with a strong remote component. You will drive digital initiatives across e-commerce, mobile apps, and data analytics, shaping customer engagement and operational excellence.

You will collaborate with IT, marketing, operations, and senior leadership to foster a culture of digital agility, manage budgets, and influence stakeholders to

Qualifications

• Master's degree in a relevant field.
• 8+ years of digital strategy/transformation experience.
• Experience leading large-scale digital initiatives in a retail context.

Responsibilities

• Develop and execute a comprehensive digital transformation strategy.
• Leverage digital technologies to enhance customer experience and efficiency.
• Lead implementation of e-commerce platforms, mobile apps, and analytics solutions.
• Drive cultural change and adoption of digital practices across the organization.
• Collaborate with IT, marketing, operations, and other departments for alignment.
• Manage projects to ensure on-time, within-budget delivery.
• Monitor digital KPIs and drive data-driven decisions.
• Stay ahead of emerging digital trends and tech.
• Manage relationships with external partners and vendors.
• Champion innovation and a customer-centric digital development approach.

Skills

Strategic leadership

Agile methodologies

CRM & data analytics

Change management

Stakeholder management

Education

Master's degree in Business Administration / IT / Marketing

Tools

CRM systems

Data analytics tools

E-commerce platforms

Job description

About the Role

Our client, a leading retail conglomerate, is seeking a visionary Director of Digital Transformation to lead their digital strategy and implementation efforts across South Africa. This senior leadership role, while based out of the Kimberley region, operates with a strong remote component, focusing on driving innovation and optimizing customer experiences through digital channels. You will be responsible for identifying and implementing new digital technologies, transforming business processes, and fostering a culture of digital agility. The ideal candidate will possess a deep understanding of digital trends, customer journey mapping, e-commerce, and change management within a large enterprise context. You will collaborate with various business units to ensure seamless digital integration, enhance operational efficiency, and drive competitive advantage. This is a unique opportunity to shape the digital future of a prominent organization and make a significant impact on customer engagement and business growth.

Key Responsibilities

• Develop and execute a comprehensive digital transformation strategy.
• Identify opportunities to leverage digital technologies to enhance customer experience and operational efficiency.
• Lead the implementation of digital initiatives, including e-commerce platforms, mobile applications, and data analytics solutions.
• Drive cultural change and adoption of digital practices across the organization.
• Collaborate with IT, marketing, operations, and other departments to ensure alignment and integration.
• Manage digital transformation projects, ensuring they are delivered on time and within budget.
• Monitor key digital performance indicators and make data-driven decisions.
• Stay abreast of emerging digital trends and technologies.
• Manage relationships with external technology partners and vendors.
• Champion innovation and a customer-centric approach to digital development.

Requirements

• Master's degree in Business Administration, Information Technology, Marketing, or a related field.
• 8+ years of experience in digital strategy, transformation, or related roles, preferably within the retail sector.
• Proven track record of successfully leading and implementing large-scale digital transformation initiatives.
• Deep understanding of e-commerce, digital marketing, customer relationship management (CRM), and data analytics.
• Experience with agile methodologies and change management principles.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and strategic thinking capabilities.
• Ability to influence and collaborate effectively across all levels of the organization.
• Experience managing budgets and vendor relationships.This is a remote-flexible role, with connectivity to the Kimberley area being advantageous for occasional coordination.

Benefits

Our client offers a competitive salary, performance-based bonuses, and a comprehensive benefits package including medical aid, retirement planning, and life insurance. Opportunities for continuous professional development and career advancement within a forward-thinking organization are abundant. The role offers significant flexibility due to its remote-friendly nature, supporting a healthy work-life balance for individuals in or connected to the Kimberley region.