Director of CRM Sales & AI Growth

ServiceNow, Inc.; Toronto; Híbrido; CAD 180.000 - 290.000; Jornada completa

Descripción de la vacante

ServiceNow is seeking a dynamic regional leader to build and scale a CRM Sales Executive team, drive rapid new business growth, and define the Go-To-Market strategy for the Canada region in collaboration with Sales Operations.

You will recruit, mentor, and manage a high-performing team, define territories and quotas, and own accurate forecasts and pipelines to meet quarterly and annual goals. Travel as needed to grow the business and partnerships.

Formación

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
• Strong success in recruiting, coaching and managing an exceptional sales team
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
• Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
• Experienced in driving sales process and drive effective working relationships with Sales Operations
• Ability to understand the 'bigger picture' and business drivers around IT
• Ability to build long term strategic and senior level relationships
• Ability to adapt and work effectively within a rapidly changing and growing environment
• Demonstrates strong business and financial acumen
• Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
• Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
• Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
• Ownership of driving successful pipeline generation activities developed by marketing or the partner community
• Flexibility to travel as needed

Responsabilidades

• Build a team of direct CRM Sales Executives to drive rapid new business sales growth in the region
• Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Engage and align effectively in C-level meetings in order to properly understand customer business requirements
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

Conocimientos

New business sales

C-level negotiation

Team leadership

CRM forecasting

Territory planning

Go-to-Market strategy

Sales operations collaboration

AI in business

Analytical skills

Financial planning

Coaching & mentoring

Descripción del empleo

ServiceNow is seeking a dynamic regional leader to build and scale a CRM Sales Executive team, drive rapid new business growth, and define the Go-To-Market strategy for the Canada region in collaboration with Sales Operations.

You will recruit, mentor, and manage a high-performing team, define territories and quotas, and own accurate forecasts and pipelines to meet quarterly and annual goals. Travel as needed to grow the business and partnerships.