Director of Business Development - North America

Protect Group; Grande Prairie; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading company in technology-driven customer experience solutions is seeking a strategic Director of Business Development for North America. This role involves identifying new business opportunities, developing proposals, and engaging at key industry events, focusing on impactful growth within the Travel and Tourism sector.

Benefits

Competitive compensation with uncapped earning potential

Global exposure through travel opportunities

Career advancement in a fast-growing company

Impactful work shaping customer experience solutions

Qualifications

• 7+ years in the Travel and Tourism industry.
• Proven track record in business development.
• Experience with CRM systems.

Responsibilities

• Identify and generate new business opportunities.
• Conduct presentations to secure partnerships.
• Maintain structured pipeline management.

Skills

Negotiation

Lead Generation

Relationship Building

Analytical Skills

Communication

Sales Strategy

Job description

Director of Business Development - North America

Contract : Permanent, Full-Time

Salary : Competitive + Uncapped Commission

Includes : International Travel to Conferences & Events

About Protect Group

Protect Group is a global leader in technology-driven customer experience solutions, helping businesses enhance engagement and generate additional revenue. Since our launch in 2016, we have grown rapidly, now serving over 400 partners across 75 countries, with a presence in 12 global offices.

Our AI-driven technology integrates seamlessly into online booking and sales platforms, allowing businesses to increase customer satisfaction and drive incremental revenue with minimal upfront investment.

As we continue to expand, we are looking for a high-caliber Director of Business Development to play a pivotal role in growing our footprint in North America and beyond.

The Role

This is an opportunity for a strategic and results-driven sales leader to build and manage a strong pipeline of business opportunities. The successful candidate will be responsible for identifying, engaging, and securing new business partnerships across key industries such as :

• Travel and Tourism

Key Responsibilities

• Identify and generate new business opportunities through strategic outreach via phone, email, and LinkedIn.
• Conduct compelling presentations and pitches virtually and in-person meetings to secure new partnerships.
• Develop and negotiate tailored proposals to address client needs and drive long-term value.
• Represent Protect Group at industry events and conferences, positioning the company as a leading provider in the space.
• Maintain accurate and up-to-date records in the CRM system, ensuring a structured approach to pipeline management.
• Provide data-driven sales forecasts and insights to support strategic decision-making.

Key Qualifications & Experience

• 7+ years working in the Travel and Tourism industry.
• Proven track record of business development and lead generation, with a strong ability to secure high-value partnerships.
• Commercially astute with strong negotiation and closing skills.
• Exceptional ability to build and maintain relationships with senior stakeholders across various industries.
• Analytical mindset with the ability to assess market trends and identify new business opportunities.
• Strong communication and presentation skills, capable of engaging at all levels.
• Self-motivated and results-oriented, with a proactive approach to business growth.
• Well-organized with prior experience in CRM systems and structured sales processes.

Why Join Protect Group?

• Competitive compensation with uncapped earning potential.
• Global exposure through international client engagement and travel opportunities.
• Career advancement in a fast-growing, technology-driven company.
• Impactful work —shape the future of customer experience solutions across multiple industries.

How to Apply

Please only apply if you have worked in the Travel & Tours industry for 7 years plus.

We are looking for ambitious individuals who thrive in a high-performance environment and are eager to make an impact. If this opportunity aligns with your expertise and career aspirations, we invite you to submit your CV along with a brief statement on how you can contribute to the success of Protect Group.

Join us in driving innovation and delivering exceptional business solutions.

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