Director, Fraud Consulting

Equifax, Inc.; Toronto; On-site; CAD 140,000 - 190,000; Full time

Job summary

Equifax, Inc. is seeking a Director of Fraud Consulting to lead a team of fraud professionals who partner with sales to assess client needs, design solutions, and guide proposals through delivery. You will shape strategy, drive revenue, and position Equifax as a trusted advisor across industries.

You will develop senior relationships, represent the company at conferences, and translate fraud data into actionable business intelligence while staying ahead of regulatory changes and market trends.

Qualifications

• 15+ years of experience in fraud consulting or related field.
• 7+ years in pre-sales roles in client-focused organizations.
• 10+ years in Fraud, Digital Identity or Compliance roles.
• 7+ years of people leadership in professional services/consulting.
• Bachelor's degree in Business or similar field.
• Strong ability to articulate complex problems and manage projects.

Responsibilities

• Lead a team of Fraud Consultants delivering client-focused solutions.
• Develop senior relationships to position Equifax as a trusted advisor.
• Represent Equifax as speaker at conferences and webinars.
• Demonstrate mastery of Equifax fraud data and related BI insights.
• Collaborate with Sales to achieve revenue targets and long-term success.
• Support marketing/product initiatives with pricing, positioning and industry assessments.
• Coach and oversee consultants in discovery, proposal writing and project management.
• Provide guidance on turning data into actionable business intelligence and insights.

Skills

Fraud consulting

Pre-sales leadership

Client relationship management

Thought leadership

Proposal development

Data analytics

Education

Bachelor's degree in Business or related field

MBA (preferred)

Job description

Synopsis of the role

The Director of Fraud Consulting will lead and oversee a group of Fraud consultants in relation to providing support and/or subject matter expertise to the sales function during all phases of the sales cycle (lead generation, assessment of client's needs, solutions design, proposal preparation, products/solutions presentations/training, and client support and relationship management throughout solution delivery/implementation). Additionally, the Director will display and provide thought leadership both internally and externally regarding the use and application of Fraud and Identity Solutions and data for competitive advantage. Roles in this function may also be involved in operational areas such as quota management, RFP response, account support, sales effectiveness and reporting.

What You'll Do

• Manage and lead a team of Fraud Consultants who consult with clients for fraud specialized solutions, with a goal of demonstrating innovative solutions and exceptional value-add to address the client's objectives

• Develop and maintain senior level relationships whereby Equifax can be viewed as a trusted advisor, specific to industry trends, best practices, thought leadership and other relevant areas of interest

• Represent Equifax as a speaker and thought leader at key conferences, industry events and/or webinars.

• Direct experience on a number of Equifax solutions or direct industry technologies from pre-sales through to post-sales, with known and proven results

• Proactively work closely with Sales Leaders to achieve full year revenue budgets/targets and position for long-term success

• Serve in an internal consulting support capacity for marketing and product development initiatives related to new solutions including pricing strategies, product positioning, industry assessment and internal training

• Provide coaching, training and oversight as needed for the consultants' job responsibilities including strategic account planning, client discovery, solution development, proposal writing, client presentations and project management

• Demonstrate mastery of Equifax fraud data and the process of transforming that data into consumable business intelligence and fully understand the changing economic and regulatory environment and present solutions that address current challenges

What Experience you need

• 15+ years' relevant experience

• Minimum 7+ years experience in Pre-Sales roles within a client focused organization

• 10+ years experience within either Fraud, Digital Identity or Compliance roles

• At least 7+ years demonstrable experience as a people leader, ideally within a professional services / consulting setting

• Bachelor's degree in Business or similar field

• Exceptional business insight coupled with an ability to clearly articulate complex problems to many levels of audience and Strong project management skills

What could set you apart

• Curiosity to understand complex client problems

• MBA or Masters degree

• Strong Preference for designations in related disciplines, such as Certified Fraud Examiner (CFE), Money Laundering (CAMS)

This is an existing role