Director, Fraud Consulting

Equifax; Toronto; On-site; CAD 180,000 - 240,000; Full time

Job summary

Equifax in Toronto, Ontario, is seeking a Director of Fraud Consulting to lead a team of fraud specialists across the sales cycle. You will provide subject matter expertise, build executive relationships, and represent the company at industry events.

You will shape solutions, coach consultants, and drive revenue while transforming fraud data into actionable insights in a rapidly changing regulatory landscape.

Qualifications

• 15+ years relevant experience in fraud/identity/compliance fields.
• 7+ years Pre-Sales experience in a client-focused org.
• 10+ years in Fraud, Digital Identity or Compliance roles.
• 7+ years of people leadership, ideally in professional services.
• Bachelor’s degree in Business or equivalent.
• Strong communication and project management skills.

Responsibilities

• Lead a team of Fraud Consultants delivering innovative, value-driven solutions.
• Build senior-level relationships as a trusted advisor on trends and best practices.
• Represent Equifax as speaker at conferences, events, and webinars.
• Direct pre-sales through post-sales activities with measurable results.
• Partner with Sales Leaders to hit annual revenue targets and long-term success.
• Support marketing/product initiatives: pricing, positioning, industry assessment.
• Coach consultants in account planning, discovery, solution design, and PM.
• Translate fraud data into actionable business intelligence amid regulatory changes.

Skills

Leadership

Pre-Sales

Fraud Analytics

Client Relationships

Thought Leadership

Project Management

Education

Bachelor's in Business

MBA

Job description

Synopsis of the role

The Director of Fraud Consulting will lead and oversee a group of Fraud consultants in relation to providing support and/or subject matter expertise to the sales function during all phases of the sales cycle (lead generation, assessment of client’s needs, solutions design, proposal preparation, products/solutions presentations/training, and client support and relationship management throughout solution delivery/implementation). Additionally, the Director will display and provide thought leadership both internally and externally regarding the use and application of Fraud and Identity Solutions and data for competitive advantage. Roles in this function may also be involved in operational areas such as quota management, RFP response, account support, sales effectiveness and reporting.

What You’ll Do

• Manage and lead a team of Fraud Consultants who consult with clients for fraud specialized solutions, with a goal of demonstrating innovative solutions and exceptional value-add to address the customer's objectives
• Develop and maintain senior level relationships whereby Equifax can be viewed as a trusted advisor, specific to industry trends, best practices, thought leadership and other relevant areas of interest
• Represent Equifax as a speaker and thought leader at key conferences, industry events and/or webinars.
• Direct experience on a number of Equifax solutions or direct industry technologies from pre-sales through to post-sales, with known and proven results
• Proactively work closely with Sales Leaders to achieve full year revenue budgets/targets and position for long-term success
• Serve in an internal consulting support capacity for marketing and product development initiatives related to new solutions including pricing strategies, product positioning, industry assessment and internal training
• Provide coaching, training and oversight as needed for the consultants’ job responsibilities including strategic account planning, client discovery, solution development, proposal writing, client presentations and project management
• Demonstrate mastery of Equifax fraud data and the process of transforming that data into consumable business intelligence and fully understand the changing economic and regulatory environment and present solutions that address current challenges

What Experience You Need

• 15+ years’ relevant experience
• Minimum 7+ years experience in Pre-Sales roles within a client focused organization
• 10+ years experience within either Fraud, Digital Identity or Compliance roles
• At least 7+ years demonstrable experience as a people leader, ideally within a professional services / consulting setting
• Bachelor’s degree in Business or similar field
• Exceptional business insight coupled with an ability to clearly articulate complex problems to many levels of audience and Strong project management skills

What Could Set You Apart

• Curiosity to understand complex client problems
• MBA or Masters degree
• Strong Preference for designations in related disciplines, such as Certified Fraud Examiner (CFE), Money Laundering (CAMS)

This is an existing role