Director, Emergency Management, Accommodations and Security Services (EMASS)

Government of Alberta; Edmonton; On-site; CAD 134,000 - 170,000; Full time

Job summary

The Government of Alberta, Ministry of Assisted Living and Social Services, is seeking a Director, EMASS in Edmonton. This senior role leads accommodation and security services across the ministry, combining strategic planning, operational leadership and crisis management to support seniors, families and communities.

You will oversee 154 locations, budget and asset management, emergency operations, business continuity and consequence management, while directing the EMASS managers.

Qualifications

• University graduation in a related field, plus seven years of progressively responsible leadership in accommodation and emergency management.
• Experience leading senior-level accommodation and emergency management services.
• Strong leadership, strategic planning, and crisis management capabilities.

Responsibilities

• Plan, deliver, and sustain ministry accommodation services across approximately 154 locations.
• Maintain resilience via business continuity plans, BIAs, and consequence management.
• Lead the Departmental Emergency Operations Centre during emergencies or major disruptions.
• Oversee accommodation and emergency services budgets, assets, and policy compliance.
• Provide leadership to the Manager, Accommodation Services and Manager, Emergency Services.
• Collaborate with program areas, Infrastructure, and partners to ensure readiness and continuity.

Education

University graduation in a related field, with seven years progressively responsible leadership experience

Job description

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Director, Emergency Management, Accommodations and Security Services (EMASS)

Job Information
Job Title:Director, Emergency Management, Accommodations and Security Services (EMASS)
Job Requisition ID:86508
Ministry:Assisted Living and Social Services
Location:Edmonton
Full or Part-Time:Full Time
Hours of Work:36.25hours per week
Permanent/Temporary/Wage: Permanent
Scope:Open Competition
Closing Date: August 30, 2026
Classification: Senior Manager Zone 2
Salary: $5,139.30 to $6,526.16 bi-weekly ($134,136 - $170,333/year)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities.

Assisted Living and Social Services (ALSS) provides supports for seniors, families, and communities, and helps Albertans access disability services, continuing care, financial supports, affordable housing, services for the homeless, and other social-based programs. The Ministry supports Albertans through a person-centered, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families. For more information on the ALSS Ministry, please visit: https://www.alberta.ca/assisted-living-and-social-services

Role Responsibilities

Responsibilities and Key Job Outcomes:

1. Ministry accommodation services are effectively planned, delivered, and sustained to support safe, functional, and efficient operations across all ministry locations. This outcome ensures that ministry staff and leadership have appropriate, safe, and reliable workspaces and supporting services to carry out program delivery and corporate functions.

Key activities include:

• Planning and overseeing accommodation services across approximately 154 ministry locations, including space planning, relocations, and workplace configuration.
• Managing leases, renewals, reductions, and exits to align space supply with workforce and operational requirements.
• Overseeing parking, fleet vehicle and wireless services to ensure availability and compliance with GoA policy.
• Directing capital planning and delivery to maintain and improve ministry facilities and workplace assets.
• Identifying and mitigating accommodation‑related risks, including safety, accessibility, and service disruption risks.

2. Ministry operations remain resilient and capable of continuing during disruptions, emergencies, or adverse events. This outcome ensures continuity of critical services and protects staff, clients, and assets during operational disruptions.

Key activities include:

• Establishing and maintaining ministry wide business continuity plans (BCP) and business impact analyses (BIA).
• Leading development and maintenance of consequence management plans to address operational and service disruptions.
• Overseeing facility emergency response planning (FERP) to ensure readiness at ministry sites.
• Ensuring emergency preparedness requirements are integrated into day-to-day operations and planning. Monitoring emerging risks and threats that may affect ministry operations and continuity.

3. Effective and timely emergency response is provided through leadership of the Departmental Emergency Operations Centre (DEOC). This outcome ensures coordinated, informed, and timely decision-making during incidents affecting ministry operations.

Key activities include:

• Activating and leading the DEOC during emergencies or significant operational disruptions.
• Coordinating response actions across program areas, corporate services, and external partners as required.
• Providing operational direction and situational awareness to executive leadership during incidents.
• Authorizing and prioritizing response actions to protect staff safety and maintain critical services.
• Leading post incident review and improvement activities to strengthen future response capability.

4. Accommodation and emergency services are delivered efficiently, with effective stewardship of assets, resources, and funding. This outcome ensures responsible management of public resources while meeting operational and safety requirements.

Key activities include:

• Managing accommodation and emergency services budgets, including capital planning and operational expenditures.
• Prioritizing investments to balance cost, risk, and service outcomes.
• Ensuring compliance with applicable GoA policies, standards, and controls related to assets and facilities.
• Monitoring performance and service levels to identify efficiencies and improvement opportunities.
• Supporting risk management, insurance, and claims processes related to facilities and operations.

5. A capable, accountable team delivers consistent and high quality accommodation and emergency services. This outcome ensures that operational results are achieved through effective leadership, coordination, and workforce management.

Key activities include:

• Providing leadership and direction to the Manager, Accommodation Services and Manager, Emergency Services.
• Setting clear expectations, priorities, and accountabilities for managers and staff.
• Supporting workforce capacity through coaching, performance management, and development.
• Fostering collaboration between accommodation services, emergency services, and ministry partners.
• Promoting continuous improvement and operational readiness across the EMASS function.

6. Strong operational partnerships support ministry readiness, safety, and service continuity. This outcome ensures alignment and coordination across the ministry and with key partners.

Key activities include:

• Working with ministry program areas to align accommodation and emergency services with operational needs.
• Coordinating with Infrastructure, emergency management partners, and corporate service areas as required.
• Providing operational advice and guidance related to accommodation, continuity, and emergency preparedness.
• Ensuring consistent application of standards, processes, and expectations across the ministry.
• Representing the ministry in operational forums related to accommodation and emergency preparedness, as required.

Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Drive for Results:
Leads accommodation and emergency service delivery across the ministry by setting clear priorities, allocating resources, and resolving barriers that affect service continuity. Directs response actions and recovery efforts during incidents to ensure critical operations continue and staff are protected.

Systems Thinking:
Assesses how accommodation decisions, capital investments, emergency preparedness, and workforce needs interact to affect ministry operations. Anticipates cascading impacts of disruptions and aligns accommodation, continuity, and response actions to support overall ministry resilience.

Build Collaborative Environments:
Works closely with program areas, Infrastructure, emergency management partners, and corporate services to align accommodation and emergency services with operational needs. Leads coordination during incidents to ensure timely, integrated responses across multiple stakeholders.

Creative Problem Solving:
Resolves complex accommodation pressures and emergency situations by evaluating incomplete information, balancing safety, cost, and service impacts, and determining appropriate courses of action. Adapts established plans and procedures to address emerging and non‑standard operational challenges.

Qualifications

Minimum Requirements:
University graduation in a related field, supplemented by seven years progressively responsible experience in operational leadership and delivery of accommodation and emergency management services. Related experience or education may be considered as an equivalency on a one for one basis.

Hours of work: 36.25 hours per week, Monday – Friday.

Shortlisted candidates may be required to complete a written assessment to evaluate their knowledge and skills relevant to the role.

Final candidates will be required to undergo security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Positive workplace culture and work-life balance.