A leading provider of insurance products seeks a Director, Compliance for its Brossard, Quebec location. The role involves managing the Customer Complaints Handling Program and Privacy Program, ensuring compliance with regulations, and advising the business on compliance issues. Candidates must have 5+ years of relevant experience and be bilingual in French and English. This is a full-time mid-senior level position that offers a dynamic work environment.
Qualifications
5+ years of experience in compliance, risk, legal, or audit roles.
Experience in a regulated financial institution preferred.
Demonstrated effective management of relationships.
Responsibilities
Manage Customer Complaints Handling Program and resolve complaints.
Oversee Privacy Program and personal information requests.
Ensure compliance by developing and implementing policies.
Skills
Bilingualism in French and English
Effective management of internal/external relationships
Detail-oriented with follow-up skills
Ability to prioritize and manage time
Presentation and training skills
Job description
A leading provider of insurance products seeks a Director, Compliance for its Brossard, Quebec location. The role involves managing the Customer Complaints Handling Program and Privacy Program, ensuring compliance with regulations, and advising the business on compliance issues. Candidates must have 5+ years of relevant experience and be bilingual in French and English. This is a full-time mid-senior level position that offers a dynamic work environment.