Director, Community Engagement & Development

Pillar Nonprofit Network; London; Hybrid; CAD 104,000 - 115,000; Full time

Benefits offered by this job

Benefits package

HOOPP pension (Healthcare of Ontario)

Generous vacation

Well-being programs

Job summary

St. Joseph’s Hospice is seeking a Director, Community Engagement & Development to provide strategic leadership across fundraising, marketing and communications.

You will oversee major gifts, annual giving, events and planned giving, while leading a team of development staff and volunteers to advance the hospice’s mission. This senior role reports to the Executive Director and requires strong donor relations, strategic planning and communications skills.

Qualifications

• 7+ years of progressive fundraising experience at the major gifts level.
• 3+ years of experience leading a fundraising team.
• Graduation from an accredited university.
• Experience designing and managing development programs.
• Proven ability to build relationships with donors, volunteers, staff and board.
• Excellent verbal and written communication skills.
• Personal transportation required.
• Results-driven, proactive and able to lead a team.
• Able to work in a fast-paced environment and adapt to change.
• Strong multi-tasking across multiple projects and stakeholders.

Responsibilities

• Provide strategic leadership for fundraising, from strategy to donor cultivation and stewardship.
• Oversee major gifts, annual giving, special events and planned giving activities.
• Lead marketing, communications and donor relations initiatives for Hospice.
• Manage development office infrastructure and donor records.
• Collaborate with the board and volunteers to expand donor networks.
• Report to the Executive Director and advise on growth opportunities.

Skills

Major gifts

Donor relations

Marketing communications

Strategic planning

Team leadership

Education

University degree

Job description

Director, Community Engagement & Development

DIRECTOR, COMMUNITY ENGAGEMENT & DEVELOPMENT

Regular Full-Time (37.5 hours per week) Hybrid

• This posting is for an existing vacancy

Salary Range: $104,000 to $114,770 commensurate with experience

Total Rewards: We offer competitive, comprehensive Benefits and the Defined Benefit Pension Plan, HOOPP (Healthcare of Ontario Pension Plan), along with generous vacation and programs that support employee well-being.

St. Joseph’s Hospice is a charitable organization providing compassionate care and companionship to palliative clients, their caregivers, and the bereaved, recognizing their unique needs. With a history and tradition of respectful, holistic patient-centred care, St. Joseph’s Hospice believes that everyone matters for every single moment of their life, and so we focus on enhancing life when cure is no longer an option.

Reporting to the Executive Director, the Director of Community Engagement & Development brings a depth of experience through a full scope of fundraising, from strategy development to identification of prospective donors, and cultivation through to solicitation and stewardship. The Director provides strategic vision and leadership in developing, implementing and evaluating a comprehensive community engagement and development program that includes all fundraising (major gifts, annual giving, planned giving, social media engagement, and special events), and marketing and communications activities for Hospice.

This role provides leadership to a team of four professional staff in major and annual giving, special events, database management, research, donor relations and marketing, communications and design.

Specific areas of responsibility include:

• Is the organization’s Chief Development Officer.
• With an annual revenue goal of $1.6 million, leads all fundraising activities including major gifts program, annual giving, hospice signature events, third-party events, in memoriam giving, and any other solicitations.
• Leads all strategies and activities for donor cultivation, solicitation, and relations.
• Bolsters the developing in memoriam giving program.
• Develops a comprehensive planned-giving program as the need becomes appropriate.
• Assumes responsibility for all Development reports to the Board and other agencies.
• Assists the Board with recommending and researching potential new members.

Development Office Infrastructure

• Creates office systems to support all Development projects and operations.
• Supervises donor gift acknowledgement and gift record-keeping.
• Oversees the management of databases and all records, files, and gift processing as it relates to the work of the development, events and communications functions.

Events

• Works closely with the Fundraising Events Coordinator to ensure all St. Joseph’s Hospice signature events are executed according to plan.
• Ensures that revenue targets are met through event activity.
• Supports key volunteer event committees as necessary.
• Determines 3rdparty event activity in consultation with the Fundraising Events Coordinator and supports the organizers of these events as appropriate.
• Attends all Hospice Signature Events to build relationships with attendees.

Volunteer Relations

• Works with a core group of volunteers to assist with fundraising, special events and other programs as needed.

Design, Public Relations, Marketing, Communications

• Works closely with the Executive Director to strategize and determine communications, marketing and public relations goals for the whole organization.
• Develops and implements strategies to promote hospice’s mission to both the internal constituencies and the community at large.
• Works closely with the Communications and Design Coordinator to create and implement a communication and promotional work plan.
• Oversees the production of all major publications, including the event marketing materials, quarterly e-newsletters, the Annual Report, stewardship reports, website, etc.
• Ensures social media vehicles are fed and updated regularly.

Educational Requirements, Training and Experience:

• A minimum of 7 years’ professional and progressive fundraising experience at the Major Gift level.
• Has had a minimum of 3 years’ experience leading a fundraising team of professionals.
• Graduation from an accredited university.
• Proven experience in designing and managing development programs.
• Experience with developing and maintaining outstanding working relationships with donors, volunteers, staff and Board of Directors.
• Excellent verbal and written communication skills.
• Personal transportation required.
• Results driven, proactive & able to lead a team.
• Ability to work in a fast-paced environment.
• Problem-solving attitude.
• Flexible, change-embracing in rapidly evolving work and market environment.
• Ability to multi-task on multiple projects at once.
• Ability to relate to and work with a wide variety of stakeholders.