Director, Community Engagement & Development

St. Joseph's Hospice of London; London; Hybrid; CAD 112,000 - 125,000; Full time

Benefits offered by this job

Competitive benefits

HOOPP pension (Defined Benefit)

Generous vacation

Well-being programs

Job summary

St. Joseph’s Hospice of London is seeking a Director of Community Engagement & Development to lead fundraising strategies, donor cultivation, and communications for a $1.6 million revenue focus.

You will manage a four-person team and partner with the Executive Director to advance hospice fundraising and community programs. The role requires a minimum of 7 years in fundraising, with leadership experience, and a university degree.

Qualifications

• 7+ years of professional fundraising experience at major gifts level.
• At least 3 years of leading a fundraising team.
• Graduation from an accredited university.
• Proven ability to design and manage development programs.
• Strong donor relations with volunteers, staff and Board.

Responsibilities

• Lead fundraising activities with annual revenue goal and major gifts.
• Oversee donor cultivation, solicitation and stewardship programs.
• Develop planned giving and in memoriam initiatives.
• Manage development reports and governance to the Board.
• Collaborate on communications, events and donor engagement strategies.

Skills

Major gifts

Fundraising leadership

Strategic planning

Donor relations

Team leadership

Education

Bachelor’s degree or higher

Tools

Donor database management

CRM software

Job description

DIRECTOR, COMMUNITY ENGAGEMENT & DEVELOPMENT

• Regular Full-Time (37.5 hours per week) Hybrid
• This posting is for an existing vacancy
• Salary Range:$112,000 to $125,000 commensurate with experience
• Total Rewards:We offer competitive, comprehensive Benefits and the Defined Benefit Pension Plan, HOOPP (Healthcare of Ontario Pension Plan), along with generous vacation and programs that support employee well-being.

St. Joseph’s Hospice is a charitable organization providing compassionate care and companionship to palliative clients, their caregivers, and the bereaved, recognizing their unique needs. With a history and tradition of respectful, holistic patient-centred care, St. Joseph’s Hospice believes that everyone matters for every single moment of their life, and so we focus on enhancing life when cure is no longer an option.

Reporting to the Executive Director, the Director of Community Engagement & Development brings a depth of experience through a full scope of fundraising, from strategy development to identification of prospective donors, and cultivation through to solicitation and stewardship. The Director provides strategic vision and leadership in developing, implementing and evaluating a comprehensive community engagement and development program that includes all fundraising (major gifts, annual giving, planned giving, social media engagement, and special events), and marketing and communications activities for Hospice.

This role provides leadership to a team of four professional staff in major and annual giving, special events, database management, research, donor relations and marketing, communications and design.

Specific areas of responsibility include:

• Is the organization’s Chief Development Officer.
• With an annual revenue goal of $1.6 million, leads all fundraising activities including major gifts program, annual giving, hospice signature events, third-party events, in memoriam giving, and any other solicitations.
• Leads all strategies and activities for donor cultivation, solicitation, and relations.
• Bolsters the developing in memoriam giving program.
• Develops a comprehensive planned-giving program as the need becomes appropriate.
• Assumes responsibility for all Development reports to the Board and other agencies.
• Assists the Board with recommending and researching potential new members.

Development Office Infrastructure

• Creates office systems to support all Development projects and operations.
• Supervises donor gift acknowledgement and gift record-keeping.
• Oversees the management of databases and all records, files, and gift processing as it relates to the work of the development, events and communications functions.

Events

• Works closely with the Fundraising Events Coordinator to ensure all St. Joseph’s Hospice signature events are executed according to plan.
• Ensures that revenue targets are met through event activity.
• Supports key volunteer event committees as necessary.
• Determines 3 rd party event activity in consultation with the Fundraising Events Coordinator and supports the organizers of these events as appropriate.
• Attends all Hospice Signature Events to build relationships with attendees.

Volunteer Relations

• Works with a core group of volunteers to assist with fundraising, special events and other programs as needed.

Design, Public Relations, Marketing, Communications

• Works closely with the Executive Director to strategize and determine communications, marketing and public relations goals for the whole organization.
• Develops and implements strategies to promote hospice’s mission to both the internal constituencies and the community at large.
• Works closely with the Communications and Design Coordinator to create and implement a communication and promotional work plan.
• Oversees the production of all major publications, including the event marketing materials, quarterly e-newsletters, the Annual Report, stewardship reports, website, etc.
• Ensures social media vehicles are fed and updated regularly.

Educational Requirements, Training and Experience:

• A minimum of 7 years’ professional and progressive fundraising experience at the Major Gift level.
• Has had a minimum of 3 years’ experience leading a fundraising team of professionals.
• Graduation from an accredited university.
• Proven experience in designing and managing development programs.
• Experience with developing and maintaining outstanding working relationships with donors, volunteers, staff and Board of Directors.
• Excellent verbal and written communication skills.
• Personal transportation required.
• Results driven, proactive & able to lead a team.
• Ability to work in a fast-paced environment.
• Problem-solving attitude.
• Flexible, change-embracing in rapidly evolving work and market environment.
• Ability to multi-task on multiple projects at once.
• Ability to relate to and work with a wide variety of stakeholders.