Director, Capital Markets Productivity & Efficiency

RBC; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

RBC is seeking a senior leader to drive the Capital Markets Productivity & Efficiency program, translating strategic priorities into actionable initiatives that improve operations and reduce costs.

You will lead cross-functional teams, develop roadmaps, measure benefits, and report on progress while partnering with senior leaders to optimize performance and value for clients and shareholders.

Qualifications

• 7-10 years of relevant work experience and education.
• University degree in a related field.
• Experience in Capital Markets or Financial Services with cost transformation/finance background.
• Ability to lead in a complex, fast-paced environment.
• Proven coordination of large cross-functional programs.
• Strong relationship-building across front and back office.

Responsibilities

• Lead annual and long-term productivity and efficiency objectives.
• Translate strategic priorities into actionable initiatives.
• Measure benefits and quantify business impact across programs.
• Develop roadmaps for productivity initiatives and capability building.
• Establish metrics and reporting frameworks to track progress.
• Scale successful initiatives across business units and leaders.

Skills

Strategic leadership

Program management

Stakeholder management

Cost transformation

Industry knowledge

Change management

Education

University degree in a related field

Graduate degree in a related field

Job description

What is the opportunity?

To lead the execution and delivery of the RBC Capital Markets Productivity & Efficiency program, supporting the strategic direction set by senior leadership while driving tangible improvements across business operations and cost management.

Job Description

What is the opportunity?

To lead the execution and delivery of the RBC Capital Markets Productivity & Efficiency program, supporting the strategic direction set by senior leadership while driving tangible improvements across business operations and cost management.

What will you do?

Strategic Direction & Planning

• Execute annual and longer-term productivity & efficiency objectives as set by CM leadership, translating strategic priorities into actionable initiatives
• Maintain a strong understanding of industry trends and apply extensive Capital Markets knowledge to ensure best in class solutions that transform business results
• Lead the identification and pursuit of efficiency opportunities from cross-business and cross-functional initiatives across Capital Markets and enterprise wide
• Lead the measurement and assessment of new productivity technologies and opportunities, partnering with business leaders to quantify success and business impact
• Develop forward-looking roadmaps for productivity initiatives that address both immediate opportunities and longer-term capability building

Program Execution & Delivery

• Develop and maintain detailed tracking of the productivity & efficiency benefits inventory, ensuring accurate monitoring of initiatives in flight, planned, and completed, and be the ‘single source of truth’ at all times
• Establish and refine metrics and reporting frameworks to measure progress against productivity and efficiency targets
• Support the scaling and replication of successful productivity initiatives across business units
• Monitor and track progress across multiple concurrent initiatives, escalating risks and roadblocks to leadership
• Conduct regular portfolio reviews to assess initiative health, validate benefit realization, and recommend adjustments

Stakeholder Management

• Identify and recommend cost reduction strategies and process improvements to senior leaders across CM
• Partner with business leaders to enhance cost transparency and identify new ways of working that create value for clients, shareholders, and employees
• Maintain effective relationships and routines with business leaders, program teams, and initiative sponsors
• Actively participate in cross-functional committees and business management forums to drive alignment and share best practices

People Leadership & Collaboration

• Leads a high performing team, leveraging individual capabilities and strengths
• Provides coaching, mentoring and professional development that further embeds the right culture, values, and leadership behaviours
• Works with team members to establish goals, drive performance management, support career development and reward strong performance.
• Actively works to identify future leaders, ensuring high employee engagement, diversity and inclusion.
• Takes a strategic view of resourcing and reskilling to accommodate changes in the evolving business and technology landscape.
• Maintains effective relationships and routines with business leaders and program/initiative teams
• Actively participates in cross functional committees such as the Productivity & Efficiency Council, Administrative & Initiatives Committee, various project steering committees, various business management forums

What do you need to succeed?

Must have:

• 7-10 years of relevant work experience and education
• University degree in a related field
• An experienced leader within the Capital Markets or Financial Services industry with a background in cost transformation and/or finance
• Experience operating in a highly complex and fast-paced environment
• Experience assessing and evolving business transformation and presenting a plan that will guide to the right outcomes
• Professional agility and adaptability necessary to lead this evolving function successfully
• Demonstrated experience in the coordination of large cross-functional programs/projects
• Demonstrated experience in defining and establishing new business processes and forming strong relationships across front and back office businesses and functions.
• Possesses a blend of capital markets business acumen and functional expertise, blended with the requisite people and relationship skills needed to navigate technical and territorial obstacles.
• The ability and interest to work in a team-based and collegial environment where consensus-building is a significant key to overall success.
• Strategic mindset with clarity of purpose to articulate a vision and bring the solution to life
• Integrator with wide perspective and creative thinking
• Ability to distill issues down to present viable solutions
• Strong people leadership skills to manage, motivate and inspire a multi-disciplinary workforce
• Highly collaborative relationship builder who can impact and influence senior stakeholders outside of span of authority
• Strong change management capability to support the evolving nature of business requirements
• Technical:
• Capital Markets knowledge / experience
• Program management with ability to monitor and track progress across multiple programs

Nice to have:

• Graduate degree in a related field

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management

Additional Job Details

Address

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

CAPITAL MARKETS

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-09-24

Application Deadline

2026-10-02

Note:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.