Director

Jobtailor; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Jobtailor seeks a senior qualitative research professional to lead end-to-end studies and provide strategic client guidance from proposal through debrief. You will manage budgets, timelines, and fieldwork across diverse methodologies, mentoring junior researchers and collaborating with cross-functional teams on mixed-method designs.

The role requires 7+ years of experience, deep qualitative expertise, and a proven ability to nurture client relationships.

Qualifications

• 7+ years of experience in qualitative research, ideally in a research agency or consultancy setting.
• Deep knowledge of qualitative design, methods, logistics, and project management.
• Proven track record of building and nurturing client relationships.
• Exceptional moderating skills across methodologies, audiences, and categories.
• A proactive mindset — you anticipate challenges and identify opportunities.
• Strong analytical, language, and storytelling skills.
• Experience with AI tools for analysis or design is a strong asset.

Responsibilities

• Lead the design, execution, and delivery of qualitative research studies — from proposal to debrief.
• Serve as the primary client contact, providing strategic guidance and insight-driven recommendations.
• Manage project budgets, timelines, and resources to ensure profitability.
• Moderate focus groups, in-depth interviews, and workshops.
• Partner with qualitative team to ensure quality, efficiency, and creative excellence.
• Mentor junior researchers.
• Collaborate with cross-functional teams on hybrid qual-quant design.
• Travel as needed for fieldwork and client engagements.

Skills

Qualitative research design

Client relationship management

Moderating focus groups

Project management

Analytical skills

Storytelling skills

Logistics management

AI tools for analysis

Proactive mindset

Tools

Microsoft Office Suite

SharePoint

Word

Excel

PowerPoint

Job description

• Lead the design, execution, and delivery of qualitative research studies — from proposal to debrief.
• Serve as the primary client contact, providing strategic guidance and insight-driven recommendations.
• Manage project budgets, timelines, and resources to ensure profitability.
• Moderate focus groups, in-depth interviews, and workshops.
• Partner with qualitative team to ensure quality, efficiency, and creative excellence.
• Mentor junior researchers.
• Collaborate with cross-functional teams on hybrid qual-quant design.
• Travel as needed for fieldwork and client engagements.

Requirements

• 7+ years of experience in qualitative research, ideally in a research agency or consultancy setting.
• Deep knowledge of qualitative design + methods, logistics, and project management.
• Proven track record of building and nurturing client relationships.
• Exceptional moderating skills across methodologies, audiences, and categories.
• A proactive mindset — you anticipate challenges and identify opportunities.
• Strong analytical, language, and storytelling skills.
• Strong Microsoft Office skills including SharePoint, Word, Excel, PowerPoint.
• Experience with AI tools for analysis or design a strong asset.

Core Competencies

Demonstrates extensive expertise in qualitative research design and methods, project management, and client relationship building. Proficient in moderating diverse research methodologies and leveraging analytical and storytelling skills to deliver actionable insights.

Highest-signal resume keywords

• Qualitative Research Design
• Client Relationship Management
• Moderating Focus Groups
• Project Management
• Microsoft Office Suite

ATS Optimization Keywords

Hard Skills

• Qualitative Research
• Project Management
• Moderating Skills
• Analytical Skills
• Storytelling Skills
• Qual-Quant Design
• Logistics Management
• AI Tools for AnalysisQualitative Methods

Soft Skills

• Proactive Mindset
• Mentoring Skills

Industry Keywords

• Research Agency
• Consultancy Setting
• Client Engagements
• Fieldwork

Tools & Technologies

• Microsoft SharePoint
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint