Digital Fulfillment Team Lead

Walmart; Amherst; On-site; CAD 23,000 - 33,000; Full time

Job summary

Walmart in Amherst, NS seeks a dynamic Associate to support the Digital department and help lead daily tasks on the sales floor. You will greet customers, promote products, locate merchandise, resolve issues, and support management in coordinating assignments and training.

You will participate in safety checks and keep the store running smoothly. Responsibilities include leading team huddles, reviewing schedules, assigning coverage, and supporting recruiting and hiring efforts where needed.

Qualifications

• Greet customers and promote products/services.
• Assist with directing tasks and daily picking/dispensing activities.
• Ensure department presents well with in-stock items and planograms.

Responsibilities

• Provide excellent customer service by greeting customers in a polite manner and assisting with purchases.
• Coordinate task completion based on priorities from the Digital Fulfillment Coach and Store Management.
• Lead daily team huddle, share updates, set goals, and track productivity.
• Review schedules and assign associates to coverage tasks.
• Identify training opportunities and develop associates through teaching and feedback.
• Contribute to a safe, clean work environment and ensure displays are secure.

Skills

Customer service

Team coordination

Communication

Job description

Position Summary…

Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you’ll do…

1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.
3. Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
5. Review completed schedules with People Lead.
6. Assign Associates to support with coverage and availability tasks in all areas of the store.
7. Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
9. Complete GTA/Workday tasks and supports Management.
10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.25.

Le taux horaire minimum pour ce poste débute à 20.25.

Minimum Qualifications…

Age – 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

46 ROBERT ANGUS DR, AMHERST, NS B4H 4R7, Canada

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