(CAN) Digital Fulfillment Team Lead

Walmart Canada; Portage la Prairie; In loco; CAD 22.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Disability accommodations

Descrizione del lavoro

Walmart Canada in Portage la Prairie, MB, is seeking a customer service leader to assist in the Digital department, respond to inquiries, and coach associates toward higher performance. You will help plan department activities, support salesfloor functions, and ensure a high level of service through teaching and training.

You will coordinate daily tasks, monitor schedules, and assist with recruiting and growth conversations while maintaining safety and cleanliness across the store.

Competenze

• Customer service experience recommended.
• Ability to lead shifts and coordinate tasks.
• Walmart policies and safety procedures to follow.

Mansioni

• Provide excellent customer service by greeting customers and assisting with product promotion and issues.
• Lead daily team huddles, communicate goals, and monitor productivity.
• Assign associates to coverage and assist with training opportunities.
• Ensure department presentation and stock levels are maintained and safe work areas are kept clean.

Conoscenze

Customer service

Team coordination

Training and development

Schedule management

Strumenti

GTA

Workday

Descrizione del lavoro

Position Summary

Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.
• Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.65.

Le taux horaire minimum pour ce poste débute à 19.65.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2348 SISSONS DR, PORTAGE LA PRAIRIE, MB R1N 0G5, Canada

Important Note

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