(CAN) Digital Fulfillment Team Lead

Walmart Canada Corp.; Wasaga Beach; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada in Wasaga Beach is seeking an associate to support the Digital department, respond to inquiries, and train associates. The role focuses on delivering high levels of customer service, completing tasks, and assisting on the sales floor as needed.

The hourly wage starts at $21.20 with opportunities for growth and development, and the job reports to Store Management with daily team huddles and task planning.

Responsibilities

• Provide excellent Customer Service by greeting customers, assisting with promotions, locating merchandise, guiding purchase decisions, resolving issues.
• Lead coordination of daily tasks per priorities from Digital Fulfillment Coach and Store Management Team; delegate and follow up on picking and dispensing tasks.
• Assess department presentation and stock; identify deficiencies and drive corrective actions.
• Communicate effectively with associates; lead daily Team Huddle; share updates, set goals, track productivity.
• Review schedules with People Lead and coordinate coverage and availability.
• Provide training opportunities; develop associates through teaching and feedback.
• Maintain safe, clean environment; follow policy, complete safety logs, ensure displays are secure.
• Complete GTA/Workday tasks and support Management.
• Support recruiting and hiring new associates with Coach/People Lead.

Job description

Position Summary...

Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion. plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.
• Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100 STONEBRIDGE BLVD, WASAGA BEACH, ON L9Z 0C1, Canada

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R-2705671