Development and Communications Manager

Malvern Family Resource Centre; Toronto; On-site; CAD 72,000 - 80,000; Full time

Job summary

Malvern Family Resource Centre in Toronto, ON is seeking a senior Manager of Organization Strategy & Operations to lead fund development, donor relations and communications.

You will develop and implement a comprehensive fund development plan to raise annual revenue, oversee campaigns and events, report on progress, and partner with foundations, sponsors and the Board to advance the organization's mission.

Qualifications

• Minimum five years of fundraising experience in a non-profit setting.
• Post-secondary degree or diploma in communications, public relations, fundraising, business, marketing or a related discipline.
• Proven success in running large-scale fundraising campaigns and multi-channel giving campaigns.
• Proven ability to acquire and retain monthly donors.
• Experience in managing volunteers, sponsors, and community partners.
• Comprehensive knowledge of corporate sponsorships and donor stewardship practices.
• Excellent communication, writing, and interpersonal abilities.
• Highly organized, detail-focused, and skilled at managing multiple projects.

Responsibilities

• Develop and implement a comprehensive fund development plan to raise $1 Million in annual revenue in collaboration with the Board of Directors, management, and program staff to advance the organization’s strategic priorities.
• Research, assess, and recommend fundraising opportunities and approaches aligned with the organization’s values, strategic objectives, and program activities.
• Establish fundraising goals, monitor progress against targets, and report on the effectiveness of fund development strategies.
• Plan, coordinate, and execute fundraising appeals, campaigns, special events, and activities to engage donors through online and in-person channels.
• Develop compelling proposals, budgets, reports, sponsorship packages, and other fundraising materials for foundations, high-net-worth individuals, and corporate partners.
• Manage fundraising timelines, deadlines, procedures, and project plans to ensure effective and timely execution of initiatives.

Skills

Fund development planning

Donor relations

Communications planning

Nonprofit fundraising

Volunteer management

Education

Post-secondary degree or diploma in communications, public relations, fundraising, business, marketing or related discipline

Tools

CRM systems

Job description

Organization Strategy & Operations Full Time Management Toronto, ON, CA 1 Attachments

2 days ago Requisition ID: 1045

Salary Range: $72,000.00 To $80,000.00 Annually

Key Responsibilities

Fund Development Strategy and Planning

• Develop and implement a comprehensive fund development plan to raise $1Million in annual revenue in collaboration with the Board of Directors, management, and program staff to advance the organization’s strategic priorities.
• Research, assess, and recommend fundraising opportunities and approaches aligned with the organization’s values, strategic objectives, and program activities.
• Establish fundraising goals, monitor progress against targets, and report on the effectiveness of fund development strategies.
• Plan, coordinate, and execute creative, strategic, and impactful fundraising appeals, campaigns, special events, and activities to engage donors through online and in-person channels.
• Develop compelling proposals, budgets, reports, sponsorship packages, and other fundraising materials for foundations, high-net-worth individuals, and corporate partners.
• Manage fundraising timelines, deadlines, procedures, and project plans to ensure effective and timely execution of initiatives.
• Identify opportunities to diversify revenue streams and strengthen the organization’s long-term financial sustainability.
• Coordinate the planning and execution of special fund development projects and activities.
• Apply effective volunteer management strategies to recruit, engage, and support volunteers involved in fundraising initiatives.
• Coordinate project activities, resources, and timelines to support the successful delivery of fundraising objectives.

Donor and Funder Relations

• Cultivate, maintain, and strengthen relationships with existing donors, funders, sponsors, and philanthropic partners.
• Identify and develop a prospect pipeline for new donor relationships and funding opportunities to support organizational growth and impact.
• Manage relationships with existing funders to meet or exceed fundraising targets and ensure effective stewardship and accountability.
• Oversee donor data to maintain integrity and accuracy to improve donor experience

Communications, Marketing and Public Engagement

• Develop and implement a comprehensive communications plan to promote the organization, increase public awareness, and support fundraising objectives.
• Create compelling communications and promotional materials that demonstrate the organization’s impact, engage supporters, and communicate the value of collaborative action to external partners.
• Ensure fundraising communications reflect the organization’s mission, values, strategic priorities, and commitment to ethical and transparent engagement.

Fundraising Governance, Policies and Ethics

• Develop and maintain ethical fundraising policies, procedures, and practices that promote transparency, accountability, and responsible donor engagement.
• Ensure fundraising activities align with organizational policies, strategic priorities, and applicable regulatory requirements.

Leadership and Collaboration

• Supervise, coach, and support Communications Coordinator.
• Collaborate with senior leadership and program teams to drive revenue, ensure accuracy and timeliness of impact reporting and alignment across fundraising, community needs and programming
• Support improvements to Fundraising and Communications processes
• Participate in organizational planning and special projects.
• Perform other related duties as assigned.

Qualifications

• Minimum of five years of progressively responsible fundraising experience in a non-profit setting, including experience planning and delivering fundraising campaigns or events.
• Post-secondary degree or diploma in communications, public relations, journalism, fundraising, business, marketing or a related discipline.
• Proven success in running large-scale fundraising events and multi-channel giving campaigns.
• Proven ability to acquire and retain monthly donors.
• Experience in managing volunteers, sponsors, and community partners.
• Comprehensive knowledge of corporate sponsorships and donor stewardship practices.
• Excellent communication, writing, and interpersonal abilities.
• Highly organized, detail-focused, and skilled at managing multiple projects.
• Proficiency in CRM systems
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently and collaboratively.
• Demonstrated discretion when handling confidential information.
• Commitment to accountability, transparency, equity, inclusion, and the organization’s mission.

Attachments (1)

Job Posting MFRC Manager, Decelopment and Communications .pdf