Detachment Services Assistant

Employment and Social Development Canada; North Battleford; Hybrid; CAD 63,000 - 68,000; Full time

Job summary

Royal Canadian Mounted Police- North Battleford Detachment seeks a civilian member to provide administrative and clerical support at the North Battleford, Saskatchewan location. The role includes front counter and telephone assistance to the public, processing routine financial tasks, and coordinating with staff to maintain efficient detachment operations.

Applicants must have two years of secondary education or equivalent, plus demonstrated experience in administrative support.

Qualifications

• Two years of secondary school or an acceptable combination of education, training and/or experience.
• Experience providing administrative support services in a professional environment.
• Ability to travel for work and/or training when required.

Responsibilities

• Provides administrative, financial, and operational support services for police officers and other employees at the RCMP detachment.
• Provides front counter and telephone assistance, services and information to the general public.
• Handles routine administrative tasks to ensure smooth unit operations.
• Coordinates with colleagues to meet tight deadlines and competing priorities.

Skills

Administrative support

Written communication

Oral communication

Team collaboration

Problem solving

Integrity and respect

Dependability

Initiative

Education

Secondary school diploma

Tools

CPIC

PROS

Police Reporting Occurrence System

Job description

Royal Canadian Mounted Police- North Battleford Detachment

Selection process number
26-RCM-EA-F-REG-BATTLEFORD-149190

Location
North Battleford, Saskatchewan
*Applicants are encouraged to apply ONLY if they are able to relocate or commute to the advertised location of work.

Salary
$62,533 to $67,699-per annum, Collective agreement under negotiation

Level
CR-05-SP-CK-05

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Duties
Provides administrative, financial, and operational support services for police officers and other employees at a Royal Canadian Mounted Police (RCMP) detachment. Provides front counter and telephone assistance, services and information to the general public.

Work environment
The work is being performed in a police detachment environment. This results in occasional exposure to intoxicated, mentally unstable, hostile and potentially violent individuals to victims of crime or relatives of accident victims who may be distraught. The work is performed in an open office environment. It involves tight deadlines, time pressures, frequent interruptions, conflicting priorities and multiple demands from staff, callers and visitors.

Intent of the process
Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.This process will be used to staff one indeterminate full-time position in North Battleford, Saskatchewan. A qualified pool of candidates may be established and used to staff similar positions with various tenures.Candidates who have been assessed within the past 12 months will not be considered until the 12 month period has elapsed. We courage all individuals to apply, but please be aware of this timeframe if you have recently undergone assessment with us.

Positions to be filled
1

Conditions of employment

Security Clearance: Royal Canadian Mounted Police Enhanced Reliability Status

Operational Requirements

Willing and able to work in a busy police environment, which will include exposure to unsettling and/or graphic materialWilling and able to work overtime on short notice if requiredWilling and able to travel for work and/or training purposes using various modes of transportation (including owned or leased government transport, commercial and light aircraft and up to and including remote locations)Possession of a valid driver's licence or the personal mobility to the extent normally associated with the possession of a valid driver's licence

You need (essential for the job)

Your application must clearly explain how you meet the following

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience

Experience providing administrative support services

Applied / assessed at a later date

PrioritizingWritten communicationOral communicationWorking effectively with othersThinking things throughShowing initiative and being action-orientedDemonstrating integrity and respectDependability

Ability to provide financial support services

Language requirements (essential for the job)

May be applied / assessed at a later date

Experience providing administrative support within a comparable policing environmentExperience interpreting and processing court documentsExperience using the Canadian Police Information Centre (CPIC)Experience using the Police Reporting Occurrence System (PROS)

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.