Detachment Clerk, RCMP - Term

City of Beaumont; Beaumont; On-site; CAD 56,000 - 62,000; Full time

Benefits offered by this job

Beaumont Sport and Recreation Centre

Health and Dental benefits package

Health Wellness and Learning Spending

37.5 hour work week

12-month term with extension

Job summary

The City of Beaumont is seeking a Detachment Clerk to provide administrative and operational support to the RCMP and Municipal Enforcement, utilizing PROS and related police databases. This role requires strong customer service and meticulous record handling.

Reporting to the Office Supervisor, you will manage data entry, subpoenas, inquiries, and front-counter duties. A two-year Business Administrative Diploma and RCMP reliability clearance are preferred, with a full-time term position offering

Qualifications

• Two-year Business Administrative Diploma or an equivalent combination of education and experience.
• Minimum of two years of related work experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Intermediate keyboarding with 55 WPM accuracy.
• Experience serving the public by telephone, in person and in writing.

Responsibilities

• Process, screen and authorize Criminal Record checks and subpoenas.
• Provide information related to statutes and by-laws to the public.
• Handle complaints and inquiries courteously by phone and at the front counter.
• Enter data, retrieve files, modify records and manage records.
• Experience with radio communications.
• Review and analyze secured PROS documents/files.

Skills

Interpersonal skills

Customer service

Public relations

Attention to detail

Microsoft Office

Typing 55 WPM

Education

Business Administrative Diploma

Tools

PROS

CPIC

JOIN

CJIM

PAT Collision

Livescan

Job description

Come work with us; Beaumont is the fastest growing community in the Edmonton Metropolitan Region! Employment with the City of Beaumont offers an opportunity to make a positive difference in the community. We are a forward-thinking organization focused on continuous improvement, innovation, and we offer a collaborative team environment.

The Protective Services Team is seeking a full-time Detachment Clerk with exceptional interpersonal and customer service skills.

Reporting to the Office Supervisor, this position is responsible for providing administrative and operational support to the RCMP and Municipal Enforcement using relevant police databases, computer-related software and communication devices. The successful candidate will possess a high degree of attention to detail and accuracy for processing paperwork and documents and have effective public relation skills. You will also possess strong communication and interpersonal skills with the ability to relate appropriately and professionally with internal and external customers, as well as have a high stress tolerance and ability to assess emergency situations and proceed accordingly as responses are extremely time sensitive and safety is of paramount importance.

What YOU'RE Responsible for:

• Processing, screening and authorizing Criminal Record checks and serving subpoenas
• Providing information and assistance to the public related to federal/provincial statutes and municipal bylaws
• Handling complaints and inquiries courteously by telephone and at the front counter
• Entering data, file retrieval and modification, and record management
• Experience with radio communications
• Reviewing and analyzing secured documents/files in PROS software
• Other duties as assigned

What YOU bring:

• Enhanced Reliability Clearance from the RCMP
• A two-year Business Administrative Diploma (equivalent combination of education and experience may be considered)
• Minimum of two years' related work experience
• Proficiency with Microsoft Office Suite
• Intermediate keyboarding skills with an accurate typing speed of 55WPM
• Experience in providing service to clients or the general public by telephone, in person and in writing

Preference will be given to candidates with the following:

• Knowledge of relevant portions of federal, provincial, municipal legislation, statutes, and criminal code
• Experience using the following software systems PROS, CPIC, JOIN, CJIM, PAT Collision, and Livescan
• Experience with proper completion of various justice and legal forms

What WE Offer:

• An hourly rate of $27.16
• Membership to the Beaumont Sport and Recreation Centre
• Employer paid Health and Dentalbenefits package
• Health Wellness and Learning Spending Account
• 37.5 hour work week (some evening and weekend work may be required)
• This is a term position, 12 months with the possibility of an extension
• And an amazing team to work with!!

Conditions of Employment:

• The successful candidate will be appointed by the province as a Community Peace Officer Level 2 for the purpose of swearing and/or serving legal documents on behalf of the Crown Prosecutors Office. This individual will be expected to pass an RCMP Enhanced Reliability Clearance. The security clearance process includes an interview wherein questions may include (but not limited to), reference checks, previous employment, online activities, credit checks, alcohol and/or drug use.

The City of Beaumont is an inclusive and equal opportunity employer. We value the diversity of the people we hire and serve. This means fostering a workplace in which individual differences are recognized, appreciated, and respected. Any persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail]