Word/Data Processing Clerk II - Charge Support Unit Intake Clerk

City Of Edmonton; Edmonton; Hybrid; CAD 53,000 - 65,000; Full time

Job summary

The City of Edmonton's Edmonton Police Service seeks an organized, detail‑oriented administrative clerk to support the 24/7 Charge Support Units of the Detainee Charge & Care Branch. Responsibilities include intake procedures, bail package preparation, information entry in JOIN, preparation of warrant summaries, and tracking charge files.

The role requires strong communication, data accuracy, and teamwork in a fast-paced environment.

Qualifications

• Completion of 12th grade with business subjects or a certificate program in business/word processing.
• Proficiency with Microsoft Word, Excel and Outlook.
• High data-entry speed and accuracy with strong organizational skills.
• Self-initiative and ability to work with minimal supervision.
• Experience with JOIN, EPROS, CPIC, NICHE is an asset.

Responsibilities

• Intake procedures and bail package preparation for bail hearings.
• Prepare information in JOIN and compile warrant summaries.
• Track and process incoming charge files and follow-up reports.
• Cross-train with other clerk positions to ensure workflow efficiency.
• Perform other related duties as required.

Skills

Microsoft Word

Microsoft Excel

Outlook

Data entry

Organization

Interpersonal skills

Customer service

Attention to detail

Self-motivation

JOIN/EPROS/CPIC/NICHE experience

Education

12th grade with business subjects

Certificate program in business/word processing

Tools

JOIN

EPROS

CPIC

NICHE

Job description

The Edmonton Police Service requires one (1) organized, detail-oriented, flexible individual to provide administrative services to the 24/7 Charge Support Units of the Detainee Charge & Care Branch.

Responsibilities will include:

• Intake Procedures and Bail package preparation for presentation at bail hearings.
• Preparing information in JOIN.
• Preparation of Warrant Summaries and verification of Outstanding Warrants.
• Tracking and processing of incoming Charge files and follow-up reports.
• Cross training with the other clerk positions within the Branch to ensure that the workflow is managed efficiently.
• Other related duties as required.
• Completion of the twelfth (12th) school grade including business subjects related to word and information processing or completion of an appropriate certificate program from an approved business school/college, supplemented by training in basic microcomputer applications and a minimum of two (2) years diversified word and information processing experience. OR Completion of the twelfth (12th) school grade including business subjects related to data entry or completion of an appropriate certificate program from an approved business school/college and a minimum of t wo (2) years diversified data entry experience including general office procedures.
• Proficiency with Microsoft Word, Excel and Outlook.
• Strong organizational, interpersonal and customer service skills.
• Able to enter data with a high degree of accuracy and speed.
• Demonstrated self-initiative and the ability to work with minimal supervision.
• Experience with JOIN, EPROS, CPIC, and NICHE is an asset.
• Experience reading and interpreting CPIC, NICHE and JOIN information would be considered an asset.
• Strong verbal and written communication skills.
• Mature individual with the ability to work in a fast-paced, multidisciplinary team setting.
• Positive attitude.

Hours of Work: 40 hours per week, in a rotational 24 hours a day, 7 day/week schedule (Varied 12-hour shifts)

Salary Range: 21B, Salary Grade: 007, $25.17 - $31.25 (Hourly), $2,013.90 - $2,500.50 (Bi-Weekly), $52,563.31 - $65,262.53 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

• The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
• We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
• Applicants may be tested.
• As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise as required by Human Resources Division.
• The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces.
• Applicants may obtain information regarding recognition of extra provincial credentials at www.newwestpartnershiptrade.ca.
• Applicants who have completed post secondary education outside of Canada are encouraged t o obtain an assessment of their credentials through the International Qualifications Assessment Service (IQAS), https://www.alberta.ca/international-qualifications-assessment.aspx or another recognized Canadian credential evaluation service.
• For a list of designated evaluators, please visit the Alliance of Credential Evaluation Services of Canada, https://canalliance.org/en/default.html.
• Including an IQAS certificate or other credential assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the applicant’s educational qualifications.
• Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

HR Consultant: KJ