Design Relations Account Manager

Tasco Appliances; Toronto; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Training opportunities and mentorship

Job summary

Tasco Appliances is seeking a Designer Relations Account Manager to cultivate designer/trade partner relationships, manage accounts, and drive referral sales across the Greater Toronto Area.

You will coordinate events, liaise with partners, and support a growing team with comprehensive training and mentorship opportunities. Travel across GTA is required; competitive wages with benefits are offered.

Qualifications

• Post-secondary education in Business or equivalent experience.
• Knowledge of the appliance industry would be an asset.
• Ability to work in a fast-paced, dynamic environment.
• Excellent customer service, interpersonal, organizational and communication skills.
• Motivated and creative team player.
• Computer literate with proficiency using Windows, Office and Outlook.
• Able to build and maintain lasting relationships with customers.
• Self motivated, with high energy and enthusiasm.
• Ability to travel frequently within assigned territory.

Responsibilities

• Build and maintain relationships with designer/trade partner clients.
• Liaise between designer/trade partner clients and internal teams as required.
• Assist in event planning as directed by Design Group Manager.
• Initiate ideas to support designer/trade partner relationships and referred sales growth.
• Plan and execute daily/weekly effective and efficient referral partner visits.
• Provide customer service for product, commissions and employee inquiries.
• Work with sales representatives to build their personal trade portfolios.
• Manage all accounts to ensure monthly referral credits and reconciliations are accurate.
• Set up new accounts in EPASS and Excel Database formats.
• Generate ideas to increase designer/trade partner referral business.
• Advise and sell designer/trade partner showroom appliances/personal purchases when required.
• Bi-Weekly store visits with store manager and sales team and provide updates on key accounts.
• Perform other duties related to Kitchen Design.

Skills

Relationship building

Account management

Sales

Customer service

Communication

Teamwork

Event planning

Education

Post-secondary education in Business

Tools

Windows

Microsoft Office

Job description

Pay: CA$50,000.00 - CA$60,000.00 per year, plus commission bonus plan

Position Title: Designer Relations Account Manager

Reports To: Design Group Manager

Travel is required between cities accross the Greater Toronto Area

Being in the industry for over 40 years, it's evident that Tasco Appliances is one of Ontario's favourite appliance retailer of choice. Our prosperity comes from a successful, happy sales team. As such, we treat our staff like family; from providing fair, competitive wages, to a comprehensive benefit package for you and your family.

We believe in your career development by providing you access to one of the industry-leading computer software programs for your training, offering paid off-sight trainings at vendors, as well as continuous support and mentorship from upper level management.

The DR Account Manager for the Designer Relations Department looks after a portfolio of accounts and includes building relationships with designers, custom home builders and valued trade partners as well as develops new business accounts. The DR Account Manager attends public relations events, and in-store promotional events. The DR Account Manager actively promotes Tasco Appliances with the intent of driving potential referral sales opportunities to area retail locations.

Job Duties

• Build and maintain relationships with internal and external customers for the DR division.
• Liaise between designer/trade partner clients, designers/trade partner and our teams as required.
• Implements and assist in event planning as directed by the Design Group Manager.
• Initiates ideas to support designer/trade partner relationships and referred sales growth.
• Plan, execute daily/weekly effective and efficient referral partner visits.
• Provide customer service where required including, but not exclusive to, inquiries and solutions related to product, commissions and employee interactions.
• Work with all sales representatives to build their personal trade portfolios.
• Manage all accounts to ensure that the monthly distribution of referral credits and the monthly referral credit reconciliation is completed for accuracy.
• Set up new accounts through both in EPASS and Excel Database formats.
• Generate new ideas to increase kitchen designer/trade partner referral business.
• Advise and sell designer/trade partner showroom appliances/personal purchases when required, feasible and approved by DR Manager.
• Bi-Weekly store visits with store manager and sales team and provide update(s) on key accounts.
• Performs other duties as required that relate to Kitchen Design.

Requirements

• Post-secondary education in Business or an acceptable combination of education and relevant experience.
• Knowledge of the appliance industry would be an asset.
• Must have the ability to work in a fast-paced, dynamic environment.
• Excellent customer service skills, interpersonal, organizational and communication skills.
• Motivated and creative team player.
• Computer literate with proficiency using basic programs such as Windows, Office and Outlook
• Able to build and maintain lasting relationships with customers.
• Self motivated, with high energy and an engaging level of enthusiasm.
• Ability to perform in an environment with frequent interruptions and short deadlines.
• Extensive travel throughout assigned territory.

Physical Demands

• Able to move with ease throughout, sitting, standing, walking intervals.
• Able to sit at a computer work station/ desk for minimum 3 hours intervals.

Tasco Appliances is dedicated to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). During the hiring process if you require accommodation for disability, please advise Human Resources.