Territory Sales Manager

Daikin Comfort; London; On-site; CAD 60,000 - 70,000; Full time

Job summary

Daikin Comfort in Ontario is seeking a Territory Sales Manager to plan, organize, maintain, develop, and grow a volume-driven, profitable dealer base of about 50 core partners within the assigned region. You will sign up dealers, promote HVAC products and programs, and build strong relationships with customers and branch teams.

You will monitor performance, protect gross margins, manage CRM records, and continuously expand knowledge of our products and market trends while meeting targets and

Qualifications

• Minimum 5 years of sales experience, preferably HVAC.
• High School Diploma or GED; college degree preferred.

Responsibilities

• Plan, organize, maintain, develop, and grow a base of about 50 dealers.
• Sign up dealers within assigned territory.
• Grow sales through communication about launches, services, prices, programs and discounts.
• Maintain sales revenue and gross margin.
• Maintain accurate call history in the CRM.
• Collaborate with Branch Managers to increase sales in branches.
• Develop remedial action plans to meet targets weekly.
• Be the channel expert on features, benefits, and design guidelines.
• Ensure accounts have information on promotions, launches, billing, returns, and product changes.
• Periodically check customer satisfaction with organization, products and services.
• Monitor competitive activity and trends within territory.
• Expand knowledge of company products and features.
• Follow work instructions and company policies.
• Perform additional projects to support ongoing business needs.

Skills

Proven sales ability

Excellent communication

CRM & Salesforce experience

Customer service

Time management

Attention to detail

Reading construction docs

HVAC product knowledge

Autonomous work ethic

Education

High School Diploma or GED

College degree preferred

Tools

CRM (Salesforce)

Microsoft Office

Expense reporting systems

Job description

The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services.

Position Responsibilities May Include

• Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers.
• Target and sign-up Dealers within assigned territory.
• Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts.
• Maintain and improve sales revenue and gross margin.
• Maintain an accurate call history within the CRM system.
• Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory
• As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis.
• Be the channel expert on the features, benefits, product performance, and design guidelines for products sold.
• Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc.
• Periodically reach out to customers to determine satisfaction with the organization, products and services
• Monitor competitive activity and trends within territory.
• Expand knowledge base of the company’s products and features.
• Understand and follow work instructions, operating procedures and company policies.
• Perform additional projects/duties to support ongoing business needs.

Nature & Scope

• Ensures work is aligned with the Leadership expectations, goals, and vision
• Accountable for growing sales volumes and adding new business with customers
• Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Area Sales Manager

Knowledge & Skills

• Proficient sales ability with the ability to build and action a robust sales plan
• Excellent communication and presentation skills; both verbal and written
• Proficient computer skills required including Microsoft Office and internal systems like CRM, SalesForce, expense reporting, etc.
• Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan
• Strong organizational and multi-tasking and time management skills
• Ability to focus and high level of attention to detail
• Ability to read and interpret construction documents and drawings/plans
• Knowledge of HVAC products, services, customers and market trends
• Demonstrates discernment and sound judgment
• Self-motivated with the ability to work autonomously with minimal supervision
• Ability to apply good judgement, strong work ethics and integrity on the job.

Experience

• Minimum 5 years of sales experience preferably within the HVAC industry

Education/Certification

• High School Diploma or GED equivalent
• College degree preferred

People Management: No

Physical Requirements / Work Environment

• Must be able to perform essential responsibilities with or without reasonable accommodations
• Travel required up to 60% within assigned region

Reports To

• Area Sales Manager

Salary Range: $60,000-70,000

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.