Design Quality Manager

Poutrix; Toronto; On-site; USD 89,000 - 135,000; Full time

Job summary

An established industry player is seeking a Design Quality Manager to enhance quality systems and processes. In this pivotal role, you will lead quality management initiatives, ensuring compliance with ISO 9001 standards while conducting comprehensive audits across various projects. You will collaborate with senior management to drive process improvements and develop quality policies that align with industry standards. This is an exciting opportunity to make a significant impact on sustainable design and engineering solutions, contributing to the creation of thriving communities. Join a team dedicated to delivering meaningful work and leaving a lasting legacy in the industry.

Qualifications

• 12+ years in Engineering and Quality, with 5 years in Quality management.
• Expertise in ISO 9001 Standards and audit execution.

Responsibilities

• Lead Quality Systems using ISO 9001 for process optimization and training.
• Plan and execute audits to ensure compliance with standards.

Skills

Quality Management

ISO 9001 Standards

Audit Execution

Process Development

Engineering

Education

4-year degree in Engineering

Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Job Description

Arcadis is looking for a Design Quality Manager to join our Mobility Global Business Area (GBA) in Canada. We partner with our clients across the globe to design thriving and connected cities and communities that enable opportunity for all and keep the world moving. We design connected, sustainable solutions that integrate existing infrastructure with new technologies and optimize the mobility of people and goods.

As a Design Quality Manager you will:

• Provide Quality Systems leadership using the ISO 9001 Standard as the basis for process development and optimization, procedure development, data collection and reporting, and Quality Systems training. Interface at senior and executive levels with regard to ISO 9000 process improvement and reengineering.
• Develop and maintain Quality Policy, Processes, Procedures, and related documents. Review Quality Manuals, documents, and implementation procedures to verify compliance with industry codes and standards, regulations, and regulatory commitments.
• Participate in Client pre-bid, bid, or contract planning and preparation.
• Plan and execute required audit activities (schedules, plans, reports, finding resolutions, etc.).
• Perform and adequately document Internal Quality Audits of assigned office, projects, and job sites, and manage all related follow-up activities. Audits conducted to assure compliance with Arcadis standards, contract requirements, and applicable codes, specifications, and drawings, including but not limited to: Design, Engineering, Estimating, Procurement, Project Controls, Vendor/Subcontractor.
• Facilitate all internal and external Quality audits and brief management with the results.
• Effectively document, follow up, and close corrective actions - both internal and external. Analyze findings/issues/non-conformances identified during audits to determine program quality and identify performance trends. Analysis includes all available oversight results, both internal and external, and trending data.
• Handle qualification audits of suppliers of purchased items and services.
• Assure audited activities meet Arcadis’ quality program and Client quality requirements.
• Perform quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
• Promote safety awareness including adhering to safety rules and requirements. Participate, as needed, in safety field audits and assessments.
• Review from a quality perspective (and approve if required) documents prepared by internal or external organizations such as quality manuals and procedures, technical deliverables, test plans and procedures, purchase orders, and subcontracts.
• Collaborate with management for interface on Quality activities with internal or external organizations (customers, suppliers, subcontractors, and others).

Qualifications

Required Qualifications:

• 4-year degree in Engineering.
• A minimum of 12 years of related work experience combined in Engineering and Quality, including 5 years experience in Quality management.
• A proven track record in managing quality within complex projects.
• Expertise in ISO 9001 Standards for Quality Systems.
• Experience conducting comprehensive audits with a keen eye for detail.
• Quality Systems Expertise: Champion the development and optimization of Quality Systems using ISO 9001 Standards. Engage with senior management on process improvements and reengineering efforts.
• Policy Development: Craft and maintain comprehensive project Quality Policies, Processes, Procedures, ensuring compliance with industry standards and regulatory requirements.
• Audit Mastery: Plan and execute detailed audits across various project phases to ensure compliance with Arcadis standards and contract requirements. Manage follow-up activities for internal audits, ensuring corrective actions are effectively implemented.
• P.Eng.

Preferred Qualifications:

• Lead Auditor certification (ISO 9001 or equivalent).
• Membership in a nationally-recognized Quality organization. Professional Engineer registration.
• Other related certifications may include but are not limited to: Design Quality experience; Systems Quality experience; Possesses working knowledge of more than one area of industry such as infrastructure, government, aviation, process, or transportation.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career, your colleagues, your clients, your life, and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities, and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

The salary range for this position is $89,600 to $134,400. The base salary represents Arcadis’ hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.