Design Centre Assistant (6-Month Fixed Term, Part-Time)

Cardel Homes; Ottawa; Hybrid; CAD 30,000 - 37,000; Part time

Job summary

Cardel Homes in Ottawa is seeking a part-time Design Centre Support to assist the Design Consultant with client file prep, meeting materials, and final package organization. You will help showcase finishes and personalization options, ensuring a welcoming experience for homebuyers visiting the Design Centre.

The role emphasizes strong organizational skills, customer service, and the ability to manage inquiries, paperwork, and supplier communications in a fast-paced environment.

Qualifications

• 2+ years of coordination, administration, customer service, retail or residential design experience.
• Post-secondary diploma or degree in Interior Decorating, Interior Design, Business Administration, or related discipline preferred.
• Passion for excellence in customer service delivery.
• Ability to work in a fast-paced, deadline-driven, team-oriented environment.
• Self-starter with initiative, adaptability and flexibility.
• Time management, prioritization, multitasking and organizational skills.
• Effective problem solving, decision making, persuasion and conflict management.
• Professionalism, tact, courtesy and diplomacy skills.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Valid driver's license and ability to travel to design centres, model homes, or construction sites, if required.

Responsibilities

• Support the Design Consultant with file preparation for new clients, including organizing client information and required documentation before appointments.
• Prepare Design Centre meeting materials and coordinate appointment setup.
• Prepare and organize final Design Centre packages.
• Conduct Design Centre preview appointments for prospective homebuyers, showcasing standard finishes, upgrade opportunities, and personalization options available.
• Create a welcoming and professional experience for homeowners and prospective buyers visiting the Design Centre.
• Label, organize, and maintain Design Centre samples, displays, and supplier materials.
• Document and communicate homeowner selection effectively to internal teams.
• Manage incoming Design Centre inquiries and correspondence.
• Prepare and process paperwork for inventory home files.
• Coordinate sample requests, product updates, and communication with suppliers, trades, and internal departments as required.
• Provide administrative support to the Design Consultant.
• Support continuity of Design Centre operations by providing coverage and assistance during periods of increased workload or team absences.

Skills

Coordination

Administration

Customer service

Time management

Multitasking

Organizational skills

Problem solving

Communication

Microsoft Office

Education

Interior Decorating/Interior Design/Business Administration degree

Tools

Microsoft Office Suite

Job description

Contract Part Time Line Ottawa, ON, CA

6 days ago Requisition ID: 1067

Salary Range: $22.00 To $27.00 Hourly

Cardel is a group of companies with offices in Alberta, Ontario, Colorado, and Florida. We develop exciting communities and build beautifully designed and exceptionally well-built homes for every stage in life. Cardel Homes is proud to be building in various Ontario communities.

This is an exciting opportunity for someone with a keen interest in interior design, a natural eye for detail, and a desire to help homebuyers bring their vision to life. Working closely with the Design Consultant, you will support the design selection process from start to finish, helping create an engaging and seamless experience for every homeowner.

If you're passionate about design, highly organized, people-focused, and eager to grow your career with an established home builder, we'd love to hear from you.

Responsibilities

• Support the Design Consultant with file preparation for new clients, including organizing client information and required documentation before appointments.
• Prepare Design Centre meeting materials and coordinate appointment setup.
• Prepare and organize final Design Centre packages.
• Conduct Design Centre preview appointments for prospective homebuyers, showcasing standard finishes, upgrade opportunities, and personalization options available.
• Create a welcoming and professional experience for homeowners and prospective buyers visiting the Design Centre.
• Label, organize, and maintain Design Centre samples, displays, and supplier materials.
• Document and communicate homeowner selection effectively to internal teams.
• Manage incoming Design Centre inquiries and correspondence.
• Prepare and process paperwork for inventory home files.
• Coordinate sample requests, product updates, and communication with suppliers, trades, and internal departments as required.
• Provide administrative support to the Design Consultant.
• Support continuity of Design Centre operations by providing coverage and assistance during periods of increased workload or team absences.

Qualifications

• 2+ years’ experience in coordination, administration, customer service, retail or residential design
• Post-secondary diploma or degree in Interior Decorating, Interior Design, Business Administration, or a related discipline is preferred
• Passion for excellence in customer service delivery
• Ability to work in a fast-paced, deadline-driven, team-oriented environment
• Self-starter with high degree of initiative, adaptability and flexibility
• Time management, prioritization, multitasking and organizational skills
• Effective problem solving, decision making, persuasion and conflict management skills
• Professionalism, tact, courtesy and diplomacy skills
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Valid driver's license and ability to travel to design centres, model homes, or construction sites, if required

Hours of Work

This is a 6-month, fixed-term, part-time position requiring 24–29 hours per week. This role is in-office, with no hybrid or remote work option.

To learn more about our culture, we encourage you to like us on Facebook and follow us on LinkedIn. Accessibility accommodation for job applicants is available upon request.

This is a vacant position. Thank you to all applicants for your interest. Please note only candidates under consideration will be contacted.