Depot Operations & Shipping Coordinator

Als; Fredericton; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Extended medical

Dental

Vision

Retirement plan match

Employee assistance program

Wellness program

Additional vacation days

Job summary

ALS is seeking a Depot Coordinator for our Fredericton depot to coordinate workflow, prepare bottle orders, and process samples into the ALS network. You will engage with clients and couriers, ensure accurate packing, and maintain inventory while meeting tight deadlines in a fast-paced environment.

The role emphasizes strong customer service, organizational skills, and the ability to work independently or as part of a team. Travel and a valid driver’s license are required.

Qualifications

• College or technical Diploma (science discipline preferred).
• Experience with customer service setting.
• Valid, clear driver’s license and use of own vehicle.
• Ability to travel.

Responsibilities

• Welcome clients and couriers in the sample receiving area.
• Prepare bottle orders and sample preservatives for packing and shipping.
• Package and ship samples using appropriate couriers and procedures.
• Organize, prioritize, and track orders.
• Review and double check bottle orders prepared by others for errors.
• Receive supplies and distribute to appropriate department.
• Process return shipments for laboratory supplies.
• Take weekly stock counts.
• Maintain inventory control of sample bottles and general lab and shipping supplies.
• Deliver late shipments to couriers and others as required.
• Deliver/pickup of shipments, as required.
• Trace lost/late shipments and/or customer claims of lost shipments.
• Provide excellent customer service to clients and couriers.

Skills

English communication

Organizational skills

Customer service

Teamwork

Education

College or technical Diploma (science preferred)

Tools

Microsoft Office

Job description

ALS is seeking a Depot Coordinator for our Fredericton depot to coordinate workflow, prepare bottle orders, and process samples into the ALS network. You will engage with clients and couriers, ensure accurate packing, and maintain inventory while meeting tight deadlines in a fast-paced environment.

The role emphasizes strong customer service, organizational skills, and the ability to work independently or as part of a team. Travel and a valid driver’s license are required.