Department Supervisor: Full Time - PRINCE GEORGE

The Home Depot

Prince George

On-site

CAD 33,000 - 36,000

Full time

9 days ago

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Benefits offered by this job

Health and Dental Benefits

Profit Sharing

Stock Purchase Plan

Paid Training

Career Development

Tuition Reimbursement

Shift Premium 10%

Job summary

The Home Depot is seeking a Department Supervisor who will guide associates to deliver outstanding customer service and drive top-line sales through strong product knowledge and coaching.

You will manage staffing, performance, and store operations, analyze reports with the assistant manager, maintain in-stock levels, and ensure safety protocols are followed while fostering a collaborative team environment.

Qualifications

Ability to work a flexible schedule; including days, evenings and weekends
Excellent organizational, interpersonaland customer service skills
Excellent decision making ability and problem solving skills
1-2 years experience as a supervisor / leading teams

Responsibilities

Lead and inspire associates to build relationships with customers and peers to provide exceptional service and drive sales
Ensure department staffing levels meet business needs
Manage associate performance through development, communication, rewards and recognition with ongoing feedback
Review sales and reports with the assistant manager to optimize inventory, overhead and cross merchandising
Maintain 100% in-stock and organized overhead layouts
Investigate and resolve customer issues as appropriate
Communicate store sales, events and promotions through rallies and meetings
Ensure Safety and Asset Protection standards are followed

Skills

Customer service

Interpersonal skills

Organizational skills

Decision making

Problem solving

Supervisory experience

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement
10% Shift Premium (Overnight Roles)
The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
Ensuring department staffing levels meet business needs
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
Maintaining 100% in stock and overhead organizational plans
Investigating, resolving and escalating customer issues as appropriate
Communicating store sales, event and promotional activities through rallies and weekly department meetings
Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for: