Department Supervisor Full Time - 7160 North Bay

The Home Depot; North Bay; On-site; CAD 32,000 - 35,000; Full time

Benefits offered by this job

Health and Dental Benefits

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

10% Shift Premium (Overnight Roles)

The Home Depot Values

Job summary

The Home Depot in North Bay, Canada is hiring a Store Supervisor to guide associates, build strong customer relationships and drive sales. You will manage staffing, coach performance and oversee merchandising and safety standards to ensure an outstanding shopping experience.

Ideal candidates have 1–2 years of supervisory experience, strong organizational and communication skills, and the ability to work flexible schedules including evenings and weekends.

Qualifications

• 1–2 years experience as a supervisor / leading teams.
• Excellent organizational, interpersonal and customer service skills.
• Ability to work a flexible schedule including days, evenings and weekends.

Responsibilities

• Leading and Inspiring associates to build relationships with customers, associates & peers to provide exceptional customer service and achieve top-line sales.
• Ensuring department staffing levels meet business needs.
• Managing associate performance through development, communication, rewards and recognition, and ongoing feedback.
• Reviewing sales and other reports with the assistant manager to improve inventory, overhead organization and cross merchandising to drive sales.
• Maintaining 100% in stock and overhead organizational plans.
• Investigating, resolving and escalating customer issues as appropriate.
• Communicating store sales, event and promotional activities through rallies and weekly department meetings.
• Ensuring Safety and Asset Protection standards and protocols are followed.

Skills

Leadership

Customer Service

Organizational skills

Communication

Problem Solving

Staff Scheduling

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• 10% Shift Premium (Overnight Roles)
• The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What you will be doing:

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What we are looking for:

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams

The pay range for this position is between $23.45 - $25.70

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.