Department Supervisor Full Time - 7160 North Bay

The Home Depot Canada; North Bay; On-site; CAD 32,000 - 36,000; Full time

Benefits offered by this job

Health and Dental Benefits for Full -T

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

10% Shift Premium (Overnight Roles)

Job summary

The Home Depot Canada in North Bay is seeking a Supervisory Associate to lead and inspire teams, delivering outstanding customer service and ensuring strong merchandising and product knowledge. You will manage staffing, coach performance, and help drive sales while maintaining stock and organization across the department.

The role requires 1–2 years of supervisory experience, flexible scheduling including evenings and weekends, and a commitment to safety and store standards.

Qualifications

• Experience leading teams or supervising staff.
• Strong customer service mindset with the ability to coach.
• Excellent communication and interpersonal skills.
• Ability to schedule and organize work effectively.

Responsibilities

• Lead and inspire associates to deliver exceptional customer service and drive sales.
• Ensure staffing levels meet store needs and performance standards.
• Coach, develop and recognize team members through ongoing feedback.
• Review sales, inventory and merchandising reports with the helper/manager to improve results.
• Maintain 100% stock coverage and organized departments.
• Investigate and resolve customer issues and escalate when needed.
• Communicate store promotions and events in team meetings.
• Adhere to Safety and Asset Protection standards.

Skills

Leadership

Customer service

People management

Organizational skills

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• 10% Shift Premium (Overnight Roles)

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams

The pay range for this position is between $23.45 - $25.70

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.