Dental Receptionist – Full-Time & Part-Time

Peak Dental Group; Calgary; On-site; CAD 32,000 - 46,000; Full time

Job summary

Redstone Family Dental in Calgary seeks a friendly, organized Dental Receptionist with a minimum of 2 years front desk experience. You will greet patients, answer calls, schedule visits, and support billing while maintaining accurate records and a welcoming front desk presence.

The role requires strong communication and multitasking abilities, attention to detail, and teamwork to ensure a seamless patient experience in a busy dental office.

Qualifications

• Minimum 2 years of experience in a dental front desk or administrative role.
• Knowledge of dental terminology, insurance billing, and treatment coordination.
• Excellent communication, customer service, and organizational skills.
• Strong attention to detail and ability to multitask.
• Reliable, professional, and able to work well as part of a team.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer incoming phone calls, respond to patient inquiries, and schedule appointments.
• Manage appointment confirmations, cancellations, and patient recalls.
• Maintain accurate patient records and update information as needed.
• Process payments, submit insurance claims, and assist with dental billing.
• Coordinate appointments and communicate effectively with the dental team.
• Maintain an organized and professional front desk.

Skills

Communication

Customer service

Organization

Attention to detail

Multitasking

Team player

Tools

Dental practice management software

Job description

Job Type: Full-Time and Part-Time.

Redstone Family Dental is looking for an experienced, friendly, and organized Dental Receptionist to join our team! We are seeking individuals who are passionate about patient care, have strong communication skills, and thrive in a busy dental office environment.

We are looking for candidates with a minimum of 2 years of dental reception experience who can help create a welcoming and positive experience for our patients.

Responsibilities:

• Greet patients and provide excellent customer service.
• Answer incoming phone calls, respond to patient inquiries, and schedule appointments.
• Manage appointment confirmations, cancellations, and patient recalls.
• Maintain accurate patient records and update information as needed.
• Process payments, submit insurance claims, and assist with dental billing.
• Coordinate appointments and communicate effectively with the dental team.
• Maintain an organized and professional front desk.

Qualifications:

• Minimum 2 years of experience in a dental office reception or administrative role.
• Knowledge of dental terminology, insurance billing, and treatment coordination.
• Excellent communication, customer service, and organizational skills.
• Strong attention to detail and the ability to multitask.
• Comfortable using dental practice management software.
• Reliable, professional, and able to work well as part of a team.

Schedule:

• Full-Time: Must be available to work some evenings and weekends.
• Part-Time: Schedule to be discussed; flexibility is an asset.

What We Are Looking For:

We want someone who is welcoming, dependable, professional, and committed to providing an excellent patient experience. The ideal candidate will be comfortable working in a fast-paced dental office and supporting both patients and the dental team.