Dental Receptionist

Dentalcorp; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established dental practice in Vancouver is seeking a friendly and organized Dental Receptionist to enhance patient experiences. In this role, you'll be the first point of contact, ensuring that patients feel welcomed and cared for. You will manage appointment schedules, handle billing and insurance inquiries, and maintain accurate patient records. This position offers a competitive hourly wage, flexible scheduling, and a comprehensive benefits package that includes career development opportunities and access to modern technology. If you are passionate about providing excellent service in a supportive environment, this is the perfect opportunity for you.

Benefits

Competitive compensation

Parking included

Corporate gym membership program

Employee and Family Assistance Program (EFAP)

Career development opportunities

Work-life balance and flexibility

Access to modernized technology

Qualifications

• Minimum 1 year of experience in dental administration is required.
• A clinical background is considered an asset.

Responsibilities

• Create a welcoming experience for every patient from arrival to departure.
• Manage patient calls, inquiries, and appointment scheduling effectively.

Skills

Dental administration

Customer service

Appointment management

Billing and insurance processing

Education

High school diploma

Dental administration certification

Tools

Tracker Dental software

Job description

Are you an organized and friendly professional looking to join a well-established dental practice in the heart of Vancouver? We are searching for a Dental Receptionist to become an essential part of our team, providing outstanding service to our patients in a welcoming and modern environment.

Schedule:
2 to 3 days per week, including Friday & Saturday

Benefits of Joining Our Team:

• Competitive compensation
• Parking Included!
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

The wage range is from $25 to $30 per hour depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.

Responsibilities:

• Create a welcoming and positive experience for every patient from arrival to departure.
• Optimize the appointment schedule, minimize gaps, and manage cancellations effectively.
• Handle patient calls, inquiries, and appointment management with a friendly and professional approach.
• Process billing, insurance claims, and fee inquiries efficiently and positively.
• Maintain accurate patient records, manage recalls, and process correspondence promptly.

About You:

• Minimum 1 year of Dental administrator experience
• Clinical background considered an asset.
• Experience with Tracker Dental software is a strong asset.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.