Dental receptionist

Vetech Dental Laboratories Ltd.; Richmond; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Free parking available

Job summary

Vetech Dental Laboratories Ltd. is seeking a friendly front desk/clerical assistant to support client communications in a fast-paced dental laboratory setting.

You will answer phones, schedule appointments, process information, handle basic bookkeeping, and ensure accurate records and timely responses to clients and internal teams. English is required; training will be provided.

Qualifications

• No degree required; on-the-job training provided.
• No experience required; training available.

Responsibilities

• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Monitor mobile radio or telephone.
• Provide customer service.
• Perform basic bookkeeping tasks.

Skills

Customer service

Telephone handling

Scheduling appointments

Data entry

Education

No degree, certificate or diploma

Tools

MS Excel

MS Outlook

MS Word

MS Windows

Accounting software

Job description

• Education: No degree, certificate or diploma
• Experience: No experience (will train)

Work setting

• Health care institution, facility or clinic
• Commercial dental laboratory

Tasks

• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide customer service
• Perform basic bookkeeping tasks

Computer and technology knowledge

• Accounting software
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Screening questions

• Do you have experience working in this field?

Employment terms options

• Morning

Health benefits

• Dental plan
• Health care plan

Other benefits

• Free parking available
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week